Job overview
To carry out a wide range of administrative, clerical and computer centered duties and provide support to the medical secretaries in a busy ophthalmology department.
Main duties of the job
- Transcription and production from Electronic Digital Dictation system of clinic letters/ reports ete
- Retrieve and track case notes from Medical Records department via e-mail, telephone
- Be fully conversant with the use of office machinery, eg photocopier/scan, email and Microsoft office, Word, Excel and Outlook packages
- Respond to telephone and e-mail enquiries, contact with members of the public and staff of all disciplines, with tact, selectivity, and confidentiality at all times
- Support new starters during their training period
- As requested, attend inter-departmental meetings to discuss any changes in working practice
- participate in the collective aims of the department and to continually improve the level of service with our aims and objectives
- attend all mandatory Trust training Sessions and sessions relevant to the job role
- Provide flexibility in terms of hours worked in accordance with the needs of the service
Detailed job description and main responsibilities
As listed in main duties of job above
To carry out a wide range of administrative, clerical and computer centered duties and provide support to the medical secretaries in a busy ophthalmology department.