Associate Director Improvement and Personalisation

Job overview

The postholder will provide clinical leadership and strategic oversight for quality improvement and personalisation across the locality, ensuring transformation programmes embed evidence-based methodologies and person-centred care. This includes championing formal improvement approaches; National Modern Service Frameworks (MSFs) and National Structure improvement Collaboratives (Out patients, Urgent and Emergency Care, Frailty) . The post holder will drive a comprehensive quality improvement culture, integrating learning from safeguarding, incidents, and LeDeR reviews into service redesign, and amplifying the voice of patients and communities.

Main duties of the job

Lead transformation and/or delivery programmes operational workstreams aligned to NHS GM strategy, the Locality Plan and national guidance. Maintain oversight of risk, assurance, and governance for the defined portfolio, ensuring alignment of clinical and organisational governance across the place health and care system. Work collaboratively across the place partnership (e.g. Local Authority, politicians, primary care networks and individual providers, hospital trusts, mental health trusts and the voluntary sector) to ensure joint working, integrated models of care, and accountability for delivery of integrated outcomes.

Build strong relationships with local government partners (e.g. adult social care, children’s services, housing and public health) to develop a shared understanding of the population and work together to reduced inequalities, improve outcomes and strengthen neighbourhood health.

• Drive the ongoing identification of underserved communities by assessing the quality, performance and productivity of provision, by integrating person-level data and insights with the biological, psychological and social drivers of risk and demand.
• Work collaboratively across multiple places and/or across GM as required
• Support a partnership approach between the statutory Safeguarding accountabilities of NHS GM with place arrangements , providing support, leadership and communication to ensure partnerships at place are robust and effective for adults and children

Detailed job description and main responsibilities

The role will convene clinical and civic leaders to co-design improvements, strengthen professional leadership from nursing and Allied Health Professionals, acting as a respected, clinical leadership voice across the place partnership, to modernise personalisation through proactive, preventative care models, including Personal Health Budgets and integrated commissioning arrangements. The postholder will ensure active engagement with the clinical community maintaining strong networks that enable workforce intelligence is embedded in transformation and clinical governance. They will act as a bridge between Greater Manchester statutory functions and clinical networks, and local delivery, driving assurance-led improvement and building workforce capability in continuous learning and quality improvement.

Applicant requirements

You must have appropriate UK professional registration.