
Job overview
- We are looking for an enthusiastic and motivated Assistant Technicial Officer to assist with the provision of Pharmacy Services to patients and staff across all sites of UCLH to provide an economic, efficient and timely service following agreed departmental policies and procedures. • This is an exciting opportunity to be part of a dynamic, friendly, and supportive team where every day brings new challenges and learning experiences. You’ll work alongside experienced pharmacists and pharmacy technicians, gaining hands-on experience in dispensary, stock control, and medicines distribution, while contributing directly to high-quality patient care. • To thrive in this role, you’ll need to be organised, reliable and comfortable working in a fast-paced environment where attention to detail really matters. You will need to be a great communicator who enjoys working with colleagues and patients alike.
Main duties of the job
- To dispense medicines in an accurate and timely manner for inpatients and outpatients of the trust as directed by senior technicians using the pharmacy computer system and automated dispensing devices where in place. • To answer the telephones in a prompt and courteous manner • To cover the Outpatient reception receiving prescriptions (following Standard Operating Procedures) checking payment exemptions and taking payment where appropriate • To ensure all filing of prescriptions and other documentation is complete • To ensure all medicines delivered to wards are placed in sealed bags to ensure security in the transport of medicines within the hospital • To ensure that the dispensary has adequate supplies of medicine bottles, bags spoons, measures and syringes and ordering these on a when required basis • To participate in the ward top up service and the direct distribution of IV fluids • To assist with the ordering, receipt and issue of stock items to wards and departments using the pharmacy computer system • To put away Dispensary stock drugs, according to departmental procedures of stock rotation • Ensuring that all stock control procedures and regulations are adhered to according to specifications and licensing requirements of the Medicines Healthcare Regulatory Authority (MHRA). • Ensuring that documentation is complete when giving out items for transport • Ensuring the accurate and safe receipt of pharmaceuticals from suppliers.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
- Ensuring the highest standards of accuracy with good attention to detail in order to reduce receipt and issue errors as many medicines are delivered directly to wards for immediate patient administration. • Efficiently using the pharmacy computer system to manage stock control. • Participating in the daily stock take and full annual stock take.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person specification
Experience
Essential
- Demonstrated previous customer service experience or working with people
- Previous experience of working towards and meeting deadlines
Desirable
- Pharmacy experience in hospital/retail environment
Communication
Essential
- Demonstrate ability to communicate routine information effectively using clear written and spoken English
- Demonstrate ability to clearly and accurately complete routine documentation
- Demonstrate basic pharmacy computer and IT skills including: Email, Word processing, accurate data entry
Skills and Abilities
Essential
- Demonstrated ability to take and pass on accurate verbal face to face and telephone messages
- Demonstrate ability to work as part of a team
- Demonstrated ability to work under pressure accurately
- Demonstrated ability to motivate self and a commitment to learning
Specific Requirements
Essential
- You are required to work up to one Bank holiday per year and participate in the Saturday/Sunday working rota and late duty rota.
Knowledge and Qualifications
Essential
- If candidate does not hold an NVQ level 2 certificate in pharmacy services or equivalent- to have the ability to undertake and achieve QCF/NVQ Level 2 and underpinning knowledge in Pharmaceutical Sciences (Apprenticeship framework)
Desirable
- To be working towards or hold an NVQ L2 In pharmacy services or equivalent.
Personal and People Development
Essential
- Demonstrate reliability and commitment
- Commitment to training
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
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Applying for this NHS job
This advert is for Assistant Technicial Officer with University College London Hospitals NHS Foundation Trust in London, London, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £31,066 Per annum inclusive of HCAS. The contract type is Permanent. The application deadline is 05 Jul 2026.
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