Search for more NHS jobs in Coventry
Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Skills
Good verbal and written, communication skills • Ability to work to set procedures • Able to work under pressure and maintain concentration for long periods • Able to plan and manage the work performance of technical and support staff working in stores and distribution areas according to departmental priorities. • Able to act independently, referring to line manager when needed. • Able to set priorities, meet deadlines and manage own time effectively. • Be able to give explanation and reassurance to other healthcare professionals in regard to distribution services • Day to day management of staff • Current IT skills
- Knowledge
Health and safety at work and manual handling • An understanding of the role of the pharmacy department in a hospital • An understanding of confidentiality • A basic understanding of the dispensing process • To have specialist knowledge of stores and distribution systems • To have specialist knowledge of ward stock control • To have specialist knowledge of optimal/productive wards
- Experience
Significant experience of working in hospital pharmacy, including experience at band 3 assistant level. Proven experience of managing staff. • Experience of working in a busy environment • Stock control experience • Experience of liaising with members of pharmacy staff and other healthcare professionals to ensure that ward stock levels are maintained at a safe and appropriate level • Experience of working in a customer facing role • To be able to handle safely and competently • pharmaceutical equipment and medicines used in the dispensing process
- Qualifications
NVQ Level 2 in Pharmacy Service Skills - or equivalent (or grand parented with the RPSGB) • Literate with a good standard of written and spoken English • Numerate
- Commitment to Trust Values and Behaviours
Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. • For posts with managerial responsibility only Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Experience of dispensing in a pharmacy • Experience of staff training
- Qualifications
GCSEs Maths and English or equivalent • Experience of using CMM Dispensing computer system
Job overview
To contribute to the delivery and development of a high quality, comprehensive Trustwide pharmacy distribution service that is reliable, efficient and effective in meeting the needs of all wards, theatres and departments.
Please be advised that sponsorship is not eligible for this post.
Main duties of the job
- To effectively monitor workload and manage pharmacy technicians and assistants to respond to demands as required.
- To contribute to the design, implementation and evaluation of new and improved pharmacy dispensary services.
- To support the workflow within the Dispensary, ensuring work is processed to required deadlines and urgent requests are dealt with promptly. To make appropriate escalations to the Duty Technician if workload reaches designated escalation points.
- Monitor turnaround times and workload status using in-house tracking system.
- To assist the Duty Technician in the investigation of complaints in accordance with the Trust policies and participate in any corrective action required.
Detailed job description and main responsibilities
- To identify training gaps and work alongside the Training and Education and Pharmacy Operations team to ensure that all pharmacy staff within the dispensary are appropriately trained in all aspects of the service.
- To support the Education and Training team in ensuring that pharmacy dispensary staff receive a comprehensive local induction and updates in all areas of the service.
- To support the investigation of stock discrepancies liaising with the Operations Team, Medicines Management and Ward Stock Supply Co-ordinator and Procurement Team, assisting in any corrective action if necessary.
- To assist in all activities associated with product recalls ensuring stock is removed promptly from all wards, theatres and departments if necessary.
- Assist in regularly reviewing errors occurring within the department, with the aim of identifying actions to reduce risk and learning.
- Participate and encourage others to ensure good housekeeping is maintained, including supporting the dispensary reception team.
- Maintain a safe environment at all times.
- Ensure records of work (inpatient orders etc.) are maintained and accurately filed.
For further details of the role please see the attached job description.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 4 Combined administrative role roles in Coventry
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Assistant Technical Officer, Dispensary Support with University Hospitals Coventry and Warwickshire NHS Trust in Coventry, England. It is listed as a Band 4 Combined administrative role role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent: Lates, weekends and bank holidays. The application deadline is 03 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.