Job overview
An exciting opportunity has arisen, to join the operational management team in the Respiratory Medicine and Infectious Diseases services, within the Integrated Medicine Division. The post is based at Ealing Hospital on a fixed term to cover maternity leave.
Working closely with the General Manager and Service Manager you will be supporting the specialist services covering outpatient, diagnostic, 2ww and day-care services, as well as supporting the management of doctors and other clinical staff as required. This is a varied role which will enable you to develop management skills including capacity planning, problem solving, negotiation skills and relationship management.
"Please note that this role is subject to change as part of an ongoing divisional review of work allocations and service alignment. As a result, the Respiratory and Infectious Diseases remit may evolve over time, with potential adjustments to the services and responsibilities assigned to the post holder"
Main duties of the job
- Manage personal workload to meet both corporate and personal deadlines
- Manage staff and delegate appropriate tasks, ensuring competence of the staff
- Undertake capacity and demand exercises in order to best plan and deliver services
- Investigate and respond to PALS, DATIX and Complaints and implement changes, highlighted as part of the learning cycle
- Facilitate collaborative working between all stakeholders inside and outside of the Directorate.
- Support the development of collaborative partnerships and effective working relationships with clinical staff, managers and members of the multi-disciplinary team (MDT) creating an environment within which all staff have an opportunity to become closely involved, or have genuine opportunity to influence and improve, the management, planning and development of services.
- Identify changes required to deliver the service and actively implement these changes with the support of the Service Manager
- Seek to work with a “problem solving approach” in order to identify solutions to challenges in the service.
- Produce, monitor and deliver Key Performance Indicators (KPI’s) and attend meetings as required.
- Robust staff management for admin and clinical staff, including rota management, sickness absence and performance management
- Analyse outcome measures and activity data relating to service performance in our 18 weeks pathways, 2ww cancer targets, Length of Stay, Elective Recovery Plan activity and DM01
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification
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Applying for this NHS job
This advert is for Assistant Service Manager with London North West University Healthcare NHS Trust in Harrow, London, England. It is listed as a Band 6 Manager and corporate role. The advertised salary is £45,953 - £54,254 per annum inclusive HCAS. The contract type is Fixed term: 8 months (n/a). The application deadline is 16 Jun 2026.
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