Job overview
Band 3 Assistant Patient Pathway Coordinator (CAT 9 Diabetes and Endocrinology)
This is a part-time post for 30 hours per week.
An exciting opportunity has arisen for a motivated individual to join our Diabetes and Endocrinology Team to assist the Patient Pathway Manager and Patient Pathway Coordinators by carrying out delegated responsibilities for a range of operational activities, working autonomously using initiative and their specialist knowledge and experience of the service to make decision.
Please note: The advert may close early if we receive a sufficient number of applications.
Main duties of the job
To specialise in specific modality appointment bookings, but have an overview and knowledge of all booking processes.
To ensure full compliance with scheduling guidelines, protocols and clinical targets whilst identifying and resolving breach situations and the consequences of changes to timetables and potential impact on capacity.
To be the point of contact for all administrative issues relating to patients’ pathway of care.
To work as part of a multidisciplinary team and provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
To ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.
To provide a consistent approach across the Trust; Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for further details of the job role.
Person specification
Experience
Essential
- Experience of using of IT systems and patient data systems
- Experience of scheduling outpatient appointments and/or admissions
- Experience of working with patients and providing information regarding their appointments or treatment team
Desirable
- Experience of working in healthcare setting
Qualifications
Essential
- GCSE or equivalent
Desirable
- Educated to A-Level or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
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Applying for this NHS job
This advert is for Assistant Patient Pathway Coordinator (CAT 9 Diabetes & Endo) - 30 hrs with Royal Berkshire NHS Foundation Trust in Reading, South East, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pro-rata per annum. The contract type is Permanent. The application deadline is 24 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (10 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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