Job overview
We are looking for an enthusiastic and motivated individual to join our Team as an Assistant Medical Secretary, within the Dermatology Department based at York Hospital. Applications are invited from suitably qualified and experienced candidates to join our busy team to provide secretarial support to the Dermatology Consultants and the wider clinical teams.
Excellent administration/secretarial skills and audio-typing experience/qualifications are required. Together with demonstrable customer service skills and experience.
Previous applicants need not apply
Main duties of the job
You will be responsible for typing clinical and administrative letters, answering telephone enquiries from patients, GPs and colleagues from within the Trust from various staffing groups.
The successful candidates will be required to have good organisational skills, with the ability to prioritise the demands of a busy office and manage their time and workload effectively.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Skills
Essential
- Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated medical information whilst subject to frequent interruption
- Ability to cope with distressing and emotional situations with patients, relatives and staff
- High level of interpersonal skills, including sensitivity, diplomacy and empathy
- Excellent organisational skills
- Ability to be flexible and to adapt to new demands
Desirable
- Ability to exercise judgement and resolve problems
Experience
Essential
- Minimum 6 months secretarial/administrative experience
- Experience of using a variety of IT applications, including Microsoft Office
- Experience of working in a customer focused environment
Desirable
- NHS experience
Qualifications
Essential
- GCSE English Language, Grade C or above (or equivalent)
- Word processing skills – OCR II (or equivalent e.g. RSA II)
- Typing skills OCR II (or equivalent e.g. RSA II)
Desirable
- Qualification or appropriate training in customer service
- ECDL
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Applying for this NHS job
This advert is for Assistant Medical Secretary with York and Scarborough Teaching Hospitals NHS Foundation Trust in York, North East and Yorkshire, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pro rata. The contract type is Permanent. The application deadline is 21 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (07 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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