Assistant Manager - Training

Job overview

This is an exciting opportunity to join the Hazardous Area Response Team (HART) as an Assistant HART Manager (Training), leading the development and delivery of a high-quality training programme that supports operational readiness within a specialist emergency service.

Suitable for an experienced NHS professional from backgrounds such as clinical education, operations, governance, or patient safety, you will be passionate about developing people and improving standards.

Key aspects of the role include:

• Leading a comprehensive training programme, aligned to national and organisational standards
• Providing assurance on quality, compliance, and performance through governance and reporting
• Supporting staff development through coaching and performance management
• Driving continuous improvement and a positive learning culture
• Contributing to service development, operational planning, and partnership working
• Providing visible leadership across training and operations

This varied role offers the opportunity to influence service delivery, with development into a specialist advisory role in incident response.

Main duties of the job

Lead the planning and delivery of a comprehensive training programme, ensuring alignment with national standards and organisational priorities.

Provide assurance on training quality and compliance through effective governance, audit, and reporting processes, using data to inform decision-making.

Support and develop staff through coaching, mentoring, and performance management, enabling individuals to meet required standards. Work collaboratively with stakeholders to identify training needs, address capability gaps, and implement improvements that enhance operational readiness.

Contribute to quality improvement, governance, and service development, including participation in audits and incident learning.

Provide visible leadership and operational support, deputising for senior management where required. Build strong internal and external relationships to promote collaboration and high standards of safety and performance.

Contribute to organisational resilience and response arrangements, with opportunities to develop into a specialist advisory role within incident response frameworks.

Detailed job description and main responsibilities

The Assistant HART Manager (Training) is a key leadership role responsible for the development, delivery, and assurance of a high-quality training function that supports the operational readiness, safety, and effectiveness of the Hazardous Area Response Team (HART).

The post holder will provide professional leadership and management across training, governance, and performance, ensuring that all activity aligns with national standards, organisational priorities, and regulatory requirements.

Working as part of the HART and Special Operations leadership team, the role brings together responsibilities across education, quality assurance, operational leadership, and service improvement, with a strong focus on delivering measurable outcomes and continuous improvement.

Key Responsibilities

Training Leadership and Delivery

Lead the design, implementation, and ongoing management of a comprehensive and responsive training programme, aligned to national ambulance standards and organisational requirements.

Ensure all staff maintain required competencies and professional standards through structured training, assessment, and development processes.

Oversee the development of training materials, lesson plans, and schedules, ensuring consistency, quality, and operational relevance.

Coordinate instructor resources effectively to maximise training delivery while minimising impact on operational cover.

Governance, Quality and Assurance

Establish and maintain robust training governance frameworks, including audit, compliance monitoring, and documentation standards.

Provide assurance to senior leadership on training quality, compliance, and performance through structured reporting and data analysis.

Lead and contribute to quality improvement initiatives, embedding a culture of continuous improvement and evidence-based practice.

Participate in incident investigations, debriefs, and learning reviews, ensuring lessons are identified and implemented effectively.

Operational and Strategic Contribution

Support the strategic planning and operational oversight of HART services, contributing to service development and future capability planning.

Work closely with senior leaders and peers to develop and implement new processes, policies, and innovative approaches to training and service delivery.

Deputise for the HART & Special Operations Manager as required, providing leadership across both training and operational functions.

Contribute to ensuring compliance with relevant regulatory frameworks, including CQC, NHS England, and emergency preparedness standards.