Assistant Director of ICT Data & Applications

Job overview

This is a senior NHS leadership position at Great Ormond Street Hospital (GOSH) — Assistant Director of ICT Data & Applications, sitting at Band 8C and reporting to the Chief Digital Information Officer.

The role is essentially responsible for overseeing all of GOSH's IT applications and data systems (excluding the Electronic Patient Record). This means managing three teams covering Digital Content Systems, Enterprise Applications, and Interoperability, with around 19 staff in total, and a budget of roughly £3M.

Day-to-day, the postholder would be balancing strategic planning (shaping the hospital's long-term IT direction), operational management (keeping clinical and non-clinical systems running reliably), supplier relationships, and staff leadership. There's also a significant stakeholder dimension — engaging with everyone from frontline clinical staff up to Trust Board level.

It's a broad, hands-on senior role at a world-renowned specialist children's hospital, ideal for someone with deep NHS IT experience who's comfortable operating at both a technical and executive level.

Main duties of the job

Strategic & Planning Setting short and long-term IT strategy, researching and recommending new products and services, negotiating with vendors, managing operational costs and financial forecasting, and reporting regularly to the Digital, Data and Transformation Board.

Operational Management Leading the Clinical Data & Applications teams, monitoring customer satisfaction with IT services, ensuring industry best practice is applied, and reviewing business needs against the annual Trust plan to align IT service delivery.

IT Operations & Administration Overseeing all IT applications used across GOSH, managing the Trust's datasets and ensuring data availability, driving continuous improvement of IT processes, and acting as an escalation point around the troubleshooting of hardware, software and cloud-based services.

Service Level Management Ensuring IT support meets agreed service levels, reviewing third-party performance against KPIs, managing supplier relationships, and overseeing the contract for the Electronic Patient Record (EPR) remote hosting.

Applications & Data Infrastructure Providing leadership for the application and data domain, responding to audit findings, and conducting cost-benefit analyses for proposed application purchases.

Staff Management Supervising four teams and three direct reports, allocating work, mentoring staff, monitoring performance, and facilitating effective working relationships across the team.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.