Assistant Administrator

Job overview

The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer focused, self-motivated Administrative Assistant to join our great reception team, working across two low secure units of the service (The Allington & Tarentfort Centres) on the Greenacres Site in Dartford.

The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.

The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.

It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team.

This post works within a roster system that works across seven days per week, this will require the successful applicant to have flexibility around times and dates of working patterns. Shifts are 07:15 - 20:15.

Main duties of the job

The role is varied and will incorporate tasks such as:

• Meeting and greeting all visitors including, staff, patients, family/carers and external colleagues, including undertaking appropriate security checks, i.e. ID
• Using a biometric or equivalent system to perform key checks
• Scanning and uploading documentation to clinical records
• Maintaining Microsoft Outlook Calendars
• General office duties, such as answering the telephone, dealing with queries, signposting, photocopying,
• Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes
• Training other team members on Key security and administration tasks.

Detailed job description and main responsibilities

The ideal candidate will:

• Be able to demonstrate how they can work in line with our Trust Values: Curious, Confident, Inclusive, Caring
• Enjoy working as a team but equally ok working autonomously with minimal supervision.
• Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.
• Have an opportunity for career progression within this role.

Please refer to the attached job description for the full details on the responsibilities and person specification

What is High Cost Area Allowance?

The High-Cost Area (HCA) allowance, also referred to as London Weighting, is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

5% of basic salary, subject to a minimum payment of £1,346 per year and a maximum payment of £2,270 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2026/27 figures).

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.