Assertive Outreach Team Manager

Job overview

We have the opportunity for 3 x Band 7 Full Time Team Manager posts within the Assertive outreach community teams;

1 x North (Cheltenham, Tewks & North Cots based at Leckhampton Lodge)

1x South (Stroud, Cirencester & Berkeley vale based at Weavers Croft)

1 x West-  (6 month secondment/ fixed term opportunity for Gloucester, Forest of dean based at Pullman place)

We are open to job sharing opportunities so we would encourage people seeking part time hours.

A Team Manager for an Assertive Outreach Team (AOT) in mental health leads a multidisciplinary service that provides intensive, community-based support to individuals with severe and enduring mental health conditions who may struggle to engage with traditional services.

The role involves overseeing the day-to-day operation of the team, ensuring safe, effective, and person-centred care is delivered in line with local and national standards. The manager provides clinical and operational leadership, supports risk management, and promotes recovery-focused practice. They supervise and develop staff from a range of professional backgrounds, foster collaborative working, and maintain strong partnerships with inpatient services, community teams, housing providers, social care, and voluntary sector organisations.

Main duties of the job

• Lead in the operational and clinical management of the Service, providing day to day management, leadership and line management to staff. •    Lead, support and aid the coordination of assessment, planning, implementation and evaluation of care in the community for adults of working age with severe /highly complex mental health conditions; •    Demonstrate enhanced competence in complex decision making, assessment and the management of clinical needs; •    Collect and collate data / information effectively for the purpose of audit, research and service performance. •    The post holder will be working within a multi-disciplinary team covering the North Locality -Cheltenham/ Tewkesbury/ North Cotswolds) •    The team manager will be responsible for ensuring high quality and effective delivery of intensive and assertive mental health care  •    To regularly report to locality Operational lead on the performance of the locality service.   A key aspect of the role is ensuring proactive engagement with service users, often through flexible outreach in community settings, to reduce hospital admissions, improve stability, and enhance quality of life.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Detailed job description and main responsibilities

• Lead and manage a multidisciplinary mental health team, ensuring high-quality, safe, and effective service delivery.
• Build and maintain strong partnerships across the Trust and with external stakeholders, including community teams, Adult Social Care, PCNs, and voluntary sector organisations.
• Deliver service targets and objectives, monitoring performance against key indicators such as NICE standards, CQUIN, quality outcomes, and financial performance.
• Provide day-to-day line management of staff, including appraisals, performance management, supervision, attendance management, and professional development.
• Ensure all clinicians receive appropriate clinical supervision and maintain high professional and clinical standards.
• Lead on recruitment, induction, workforce planning, and safe staffing levels, using ESR systems for leave, sickness, and training records.
• Provide visible clinical leadership in mental health assessment, care planning, risk management, and therapeutic interventions.
• Oversee the development and review of complex, person-centred care plans in partnership with service users and carers.
• Promote recovery, social inclusion, co-production, and patient-centred approaches across the service.
• Drive service improvement, innovation, and best practice through audit, research, evaluation, and policy development.
• Produce and present reports, audits, and performance data to senior managers using qualitative and quantitative measures.
• Ensure high standards of record keeping, documentation, governance, and compliance with Trust policies.
• Lead responses to incidents, complaints, Serious Untoward Incidents, Duty of Candour matters, and disciplinary or grievance investigations.
• Monitor health and safety standards and act as Site Responsible Officer when required.
• Support teaching, mentoring, and assessment of students in practice placements.
• Deputise for the Operational Lead and provide management cover for other Team Managers when required.
• Support budget management processes, including expense approvals and operational financial oversight.

• The Trust is required to work in line with the Government’s UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas