Apprentice Senior Project Support Officer

Job overview

Are you interested in working for the North West Ambulance Service and achieving a nationally recognised L3 business administration qualification? You can ‘earn while you learn’ whilst training to be a Senior Project Support Officer. If you are an enthusiastic and motivated individual who pays particular attention to detail and want to kick start your career in project management then this is the role for you.

An exciting opportunity has arisen for an Apprentice Senior Project Support Officer to join the North West Ambulance Service’s Programme Management Office (PMO). The position is based at Broughton House, Preston and will require you to work in a flexible manner to provide support to a diverse workload across a broad range of projects.

Main duties of the job

You will be paid in accordance with Annex 21 of the Agenda for Change. To apply you will need Maths and English A-C GCSE or equivalent qualification. Upon joining the Trust, staff will be paid based on a Band 4 NHS training rate of pay for two-year apprenticeship, starting salary will be £25,272 (based on 26/27 NHS pay scale.

Upon completion of your apprenticeship, you will be eligible to move onto a full Senior Project Support Officer contract of employment. The salary for this will be Band 4 £28,392 per annum.

When you commence your apprenticeship in the Trust’s PMO Team you will work alongside our Senior Project Support Officers who will mentor and support you throughout your apprenticeship journey towards achieving a successful completion of your L3 business administration accreditation.

Detailed job description and main responsibilities

Senior Project Support Officers provide vital assistance to project managers; this role requires a highly organised, dynamic professional who possesses the capability to work on a variety of projects. As an apprentice senior project support officer, you won’t only perform routine administrative duties like minute taking – rather, your responsibilities will be inextricably tied to the success of the project you are working on. Driving everything forward from planning to implementation, your actions will directly influence the efficiency and cost-effectiveness of the project. This exciting role will lead you to working with a variety of key stakeholders both inside and outside of the Trust and will provide the opportunity to be part of a team that delivers fundamental change to continually improve patient care.

The PMO here at NWAS is filled with friendly, dynamic, supportive and skilled project professionals with a great ethos and drive for delivery. We are very supportive to our apprentices, compassionate and focused on improving patient care with the projects we are delivering. We offer a clear career pathway and are passionate about developing our staff to succeed in their project management journey.

The organisation also places a high emphasis and importance on staff health and wellbeing with a pool of resources available to all staff and a range of support networks aimed at diversity and inclusion.

Regular travel in your own vehicle will be required (subject to Agenda for Change terms and conditions) whilst a reduction in unnecessary journeys via the use of technology will be actively encouraged.

If you possess the experience and skills that we are looking for, care passionately about supporting the delivery of a range of projects and want to play a part in supporting the vital role of the North West Ambulance Service please complete the online application form.

For further details on the apprenticeship qualification, please visit

Business administrator / Skills England

Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

Please ensure that you have read and understood the job description and person specification before applying.