Apprentice Receptionist - Gastroenterology (Quadram)

Job overview

**14 month Fixed Term Contract - Apprenticeship**

We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS.  You will develop new skills and knowledge whilst working with an established team gaining valuable work experience and a recognised apprenticeship qualification.

You will be enrolled with a local education provider and will be required to complete your Level 2 Customer Service Practitioner Apprenticeship Standard  qualification within the duration of the placement.

We have an exciting opportunity for enthusiastic and versatile individuals to join the Trust as a Receptionist and administrator in Gastroenterology.   Gastroenterology is a very busy and interesting environment, having a hard-working and forward-thinking philosophy with patient care at the focus of what we do.

If you are looking for a role that provides you with the opportunity to show off, you’re caring and compassionate side, you like a busy atmosphere, you like working methodically with a good attention to detail, you are a team player, and you can work flexibly, this may be the job for you!

Main duties of the job

You will be joining a small admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and all other healthcare professionals.

You will:

• deal efficiently and effectively with direct and indirect patient contact and have responsibility for the administration of clinics
• monitor patient waiting lists and will provide professional reception duties
• be required to meet & greet patients, prep for upcoming patients & track patient notes
• work well autonomously and as part of a team.

We are looking for cover 5 days per week. General working days to include Monday to Friday, 09:00-17:00.

Detailed job description and main responsibilities

Eligibility Criteria All applicants must be:

• Aged 16+
• Resident in the UK/EEA for the last three consecutive years
• Must not have a qualification in a similar subject at the same level or above
• Must not be in any form of formal government-funded education
• upon the start of their apprenticeship

Qualifications and Skills Required:

• Good general standard of education
• 4 GCSE’s at Grade D/3 or above (or equivalent) subject to the job specification
• Good standard of literacy and numeracy
• Good communication and interpersonal skills
• Good IT skills

The NNUH are pleased to be able to offer a variety of challenging apprenticeships. Should you be selected for interview we may wish to discuss with you a range of alternative positions for you to consider.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Please note that this advertised position, which is part of occupation code 4216 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role