Apprentice Haematology Support Secretary

Job overview

An opportunity has arisen to join a busy and forward thinking team within the Haematology Department as a Support Secretary Apprentice.  This is a full time position 37.5hours to be worked Monday - Friday.

If you are an enthusiastic, experienced and motivated person we welcome your application to join a secretarial team embedded within a proud and hardworking Unit.

The successful candidate will be expected to support the medical secretaries and the clinical team providing cross cover during periods of staff absence.

Use of Microsoft Office packages

Medical audio typing

Dealing with patients and medical staff via telephone and in person

Making appointments internally and via the e-RS system

Choose & Book.

Administrative duties

As part of this job role you will be expected to undertake a Business Administrator Level 3 apprenticeship.   Due to the current Government eligibility criteria for Government funded Apprenticeship schemes, we are currently only able to accept applications from candidates who have been resident in the UK for the for the last 3 years.  We are unable to accept anybody who is currently on a funded programme.

Main duties of the job

To provide a high-level clerical service for the Haematology team. To facilitate audio-transcription of clinic letters, results, and discharge letters. To provide a high-level clerical service and support for medical secretaries throughout the department.

Making appointments internally and via the e-RS system

Choose & Book.

The post holder will be required to work as part of a team providing cross cover during periods of staff absence

An Initial Assessment, as part of the Apprenticeship enrolment process will be required to be completed to ascertain what level Numeracy, Literacy and ICT you are currently working at to ensure you are eligible to undertake an Apprenticeship programme. If you have already achieved English & Math’s at GCSE (Grade A-C/4-9) or Functional Skills Level 2, this can be transferred over, with evidence of achievement.

Detailed job description and main responsibilities

GENERAL REQUIREMENTS

• Quality

The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work.

Each member of staff is required to ensure that:

• Their work is discharged correctly first time on each occasion.
• The patient and customer is always put first.
• Staff practice team-work every day.
• That in all things, the patient/customer requirements are met and all staff  contribute fully to achieving the Trust Corporate goals and objective.
• Confidentiality

Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post.  Any breaches in confidentiality will be dealt with by the Trust's Disciplinary Procedure and may result in dismissal.

• Health and Safety

Each member of the Trust's staff is responsible for ensuring that they carry out the duties of their post in accordance with all appropriate Health and Safety legislation, guidance and procedures and that they do not, by any act or omission on their part, create a threat to the Health and Safety of any other person.

• External Interests

Each member of the Trust's staff is responsible for ensuring that any external interest they have does not conflict with the duties of their post and that they must disclose the external interest if this is likely to occur or if they are in doubt about a possible conflict of interest.

• Fire Training

Each member of the Trust's staff has a statutory obligation to attend a Fire Lecture each year.  It is the responsibility of each member of staff to ensure that they comply with this legal requirement

• Flexibility

Job descriptions are intended to act as a flexible guide to the duties of a post and therefore will require revision in consultation with the post holder to reflect the changing requirements of every post so as to enable the Trust to achieve its Corporate goals and objectives.

GENERAL REQUIREMENTS

• Quality

The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work.

Each member of staff is required to ensure that:

• Their work is discharged correctly first time on each occasion.
• The patient and customer is always put first.
• Staff practice team-work every day.
• That in all things, the patient/customer requirements are met and all staff  contribute fully to achieving the Trust Corporate goals and objective.
• Confidentiality

Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post.  Any breaches in confidentiality will be dealt with by the Trust's Disciplinary Procedure and may result in dismissal.

• Health and Safety

Each member of the Trust's staff is responsible for ensuring that they carry out the duties of their post in accordance with all appropriate Health and Safety legislation, guidance and procedures and that they do not, by any act or omission on their part, create a threat to the Health and Safety of any other person.

• External Interests

Each member of the Trust's staff is responsible for ensuring that any external interest they have does not conflict with the duties of their post and that they must disclose the external interest if this is likely to occur or if they are in doubt about a possible conflict of interest.

• Fire Training

Each member of the Trust's staff has a statutory obligation to attend a Fire Lecture each year.  It is the responsibility of each member of staff to ensure that they comply with this legal requirement

• Flexibility

Job descriptions are intended to act as a flexible guide to the duties of a post and therefore will require revision in consultation with the post holder to reflect the changing requirements of every post so as to enable the Trust to achieve its Corporate goals and objectives.