Job overview
Join Oxleas NHS Foundation Trust as an Adult ADHD Operational Support Manager and play a key role in delivering high-quality, patient-centred care within a growing specialist service.
This dynamic Band 7 role supports the Operational and Clinical Lead and wider senior team in managing service performance, improving patient pathways, and ensuring effective systems for referrals, waiting lists, and demand and capacity management. You will lead on data analysis, performance reporting, and quality improvement initiatives, using insight to drive service development and meet NHS targets.
Working closely with clinical, managerial, and external partners, you will support service redesign, oversee projects, and contribute to business planning. The role also includes staff management, budget support, and responsibility for governance and data quality.
This is an excellent opportunity for an experienced, analytical, and proactive leader passionate about improving mental health services and patient experience.
Main duties of the job
- Provide operational and business support to the Adult ADHD Service, working closely with the Operational and Clinical Lead and Senior Management Team to ensure effective service delivery.
- Monitor service performance using complex data and produce reports on key NHS targets, including demand and capacity, waiting times, and service activity.
- Lead on waiting list and referral management processes, supporting improvements to patient pathways and access to care.
- Drive quality improvement initiatives, audits, and service redesign projects to deliver measurable and sustainable improvements.
- Support business planning, including development of service plans and contribution to the Local Delivery Plan (LDP).
- Contribute to budget monitoring and ensure effective use of resources within the service.
- Line manage staff, including supervision, performance management, training and recruitment.
- Ensure high standards of governance, data quality, and information management, including oversight of complaints handling.
- Work collaboratively with clinicians, senior leaders, and external stakeholders to support service development and improvement.
Detailed job description and main responsibilities
Please read the attached job description and person specification for more details about the role and responsibilities.
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Applying for this NHS job
This advert is for Adult ADHD Operational Support Manager with Oxleas NHS Foundation Trust in Dartford, London, England. It is listed as a Band 7 Manager and corporate role. The advertised salary is £55,524 - £62,652 pa inc. The contract type is 9 months (9 months fixed term). The application deadline is 18 Jun 2026.
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