Administrator

Job overview

This is an exciting opportunity to join an established IAPT service (Improving Access to Psychological Therapy) in Lincolnshire and undertake the role of Administrator for the Sleaford  Talking Therapies Team. We are looking for a pleasant, organized, efficient team player to join us in the role of Administrator.

The successful applicant will be employed by Lincolnshire Partnership NHS Foundation Trust and will be based at The Elm, Grantham. The successful candidate will be committed to providing administrative support to the Talking Therapies Team in ensuring continued service delivery and will be expected to have a flexible approach and to work in the evening where required. You will be expected to supervise and train Band 2 admin assistants, organise and prioritise tasks, complete the  booking of patients appointments by telephone/email, type letters,  input data onto the Trust’s computer systems, maintain efficiency of the building and  carry out other general office tasks including reception cover.

In this role you will require excellent communication and IT skills as well as having an exemplary telephone manner. You also need to be an excellent team player with the initiative to work on your own, along with guiding the admin team

Main duties of the job

The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of service users, in addition to providing admin duties to all members of the Lincolnshire Talking Therapies Team, namely telephone duties, managing incoming calls, word processing, registering referrals, petty cash management and ordering of stationery and IT equipment where necessary. The role will provide cross cover/support for other team members across the county as necessary, in order to facilitate effective service function.

• Provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers.
• Support the provision of a flexible service.
• Duties provided within defined time standards.
• Compliance with appropriate legislation and LPFT policies
• Feedback from colleagues and other stakeholders
• Compliance with CQC standards
• Accurate and appropriate information is recorded appropriately using the Trust’s information systems.
• Ensure productivity targets are met.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

• Early access to Psychological Therapies and Physiotherapy
• Competitive annual leave allowance
• Car leasing scheme
• NHS pension scheme
• Free eye tests
• Money saving options through our salary sacrifice scheme
• Discounts on major high street retailers and restaurants

Get in touch today:

Our friendly team is here to answer any questions you may have about our roles. For more information, please contact Susan Wilson, Team Manager via email at [email protected]t

Applicants must have the right to work in the UK - sponsorship is not available. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.