Job overview
If you are looking for a rewarding career where you can make a positive impact on the lives of individuals struggling with mental health challenges,. Do you have excellent organisational skills, the ability to effectively communicate with others and great customer service?
We are seeking a dedicated individual to join our friendly team as an administrator, joining our friendly and supportive colleagues.
This service operates between 08:30-17:00 Monday to Friday, and this is an office based role. This is a full-time role, 37.5 hours per week.
Main duties of the job
As the Administrator, you will play a crucial role in supporting the day-to-day operations of our team. Your responsibilities will include managing administrative tasks such as scheduling appointments, maintaining client records, coordinating referrals, and handling inquiries from clients and partners through our public telephone line.
You will be the first point of contact for many clients, so excellent communication skills, empathy, and a non-judgmental attitude are essential. The ability to maintain confidentiality and handle sensitive information with care is also crucial in this role.
In addition, you will work closely with clinicians and other team members to ensure the smooth functioning of the mental health services we provide. Your attention to detail, strong organisational skills, and proactive approach will be key to your success in this role.
The role is in a busy and dynamic team, you will need to be responsive to change and communicate effectively. We provide a supportive environment and opportunity for development. You will receive regular supervision to support you with your role.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification
Detailed job description and main responsibilities
This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
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Applying for this NHS job
This advert is for Administrator with Gloucestershire Health & Care NHS Foundation Trust in Gloucester, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum (pro rata). The contract type is Permanent: Full-Time, Job Share Considered. The application deadline is 14 Jun 2026.
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