Job overview
Are you looking for a role where every day brings new challenges and the opportunity to change the lives of people in Sussex? Now is the perfect time to be part of our dynamic Community Therapy Team.
This is more that just a job- it’s a chance to be part of a therapy service that helps people recover at home and regain their independence, giving them the confidence to get back to daily life.
The principle of the service ensuring that recovery involves working towards the person being as independent as possible through enablement.
Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK
Main duties of the job
The focus of this role is providing day-to-day administrative support for the multidisciplinary team (MDT).
You will be liaising with patients and their families, staff and other departments or agencies by telephone, taking messages, answering routine enquiries, and escalating queries as appropriate. You will be involved in daily clinical MDT meetings, ensuring patient records are appropriately updated and discharge letters completed.
A key part of the role is leading on the co-ordination of patient experience outcome measures for the service and providing daily reports on staffing data for the leadership team. Other duties you will undertake include managing medical devices used by the team and supporting them with any system issues such as reporting and dealing with IT problems. You will also have the opportunity to contribute to service planning and development in relation to administration systems and procedures.
Detailed job description and main responsibilities
Further information is available in the attached job description and person specification.
If you would like to discuss this role or find out more, you can contact our Team Lead or Clinical Leads to discuss further.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Other
Essential
- An understanding of the principles of equal opportunities in relation to staff and patients
- Willingness to undertake training to develop within the role
Desirable
- Car driver (Valid Driving License for use in the UK), unless under Equality Act
- Access to a vehicle for work purposes
Skills
Essential
- Able to use time effectively and prioritise work through good organisational skills
- Able to maintain confidentiality and deal with sensitive information
- Able to use recognised IT packages e.g. Microsoft Office including Excel
- Able to use of IT systems and keyboard skills including accurate data recording skills
- Able to use strong interpersonal skills and appropriate empathetic and tactful manner
- Able to communicate effectively with customers, carers and health and care specialist services and colleagues
- Able to work effectively as individual but also as part of larger team
Experience
Essential
- Recent secretarial or administrative experience
- Evidence of consistent pattern of learning from education, training and experience
- Experience of typing and producing documents e.g. letters and reports and dictation
- Experience with NHS clinical databases
Desirable
- Experience of development and management of filing systems
- Experience of working in a health or social care setting
- Experience of data inputting, databases, spreadsheets
- Experience of ordering supplies and maintaining stock
- Experience of dealing with confidential patient data
- Experience with booking patient clinics
- Experience providing admin support to a variety of clinical teams and staff
- Experience with clinical diary management
Qualifications
Essential
- General standard of education to GSCE level or equivalent
- NVQ level 2 or equivalent (health and social care or business administration) or be willing to undertake
Desirable
- Audio typing
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Applying for this NHS job
This advert is for Administrator with Sussex Community NHS Foundation Trust in Bicentennial Building 1st Floor. It is listed as a Administrative and IT role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent: per annum pro rata. The application deadline is 26 Aug 2026.
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