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Job overview
An exciting opportunity has arisen for an enthusiastic, flexible and motivated person to join the Gastroenterology as an Administrator.
The successful applicant will work with the Gastroenterology team and be responsible for providing administrative support to the programme dealing with the booking of clinics and appointments, providing a professional service to patients over the telephone, liaise with GP’s and other external clinical colleagues and other administrative roles as required.
Attention to detail is vital and the ability to follow strict information governance procedures.
Main duties of the job
The successful applicant needs to be able to confidently and competently manage a large workload in a busy office. An excellent telephone manner is required as the post holder is the point of contact for patients.
The Trust is undergoing service transformations and review, therefore there may be a requirement in future for weekend work/or early evening work.
Applicants must be able to demonstrate excellent interpersonal, communication and team working skills, together with an ability to prioritise workload and work flexibly to achieve deadlines.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person specification
Application Completion
Essential
- ALL sections of application form FULLY completed
Education/ Qualifications
Essential
- Good standard of general education to GCSE level or equivalent including Maths and English Language
- NVQ Level 2 in administration or equivalent qualification
Special Attributes and other
Essential
- Shows motivation in developing new skills
- Demonstrate empathy and diplomacy
- Flexible approach to working hours and conditions
Knowledge, Training & Experience
Essential
- Previous Administration experience
- Experience of providing a service to patients or customers
- Experience of using electronic systems with excellent keyboard skills
- Good organisational skills
Desirable
- Experience of Microsoft Office products
- Knowledge of Lorenzo
Communication and Interpersonal Skills
Essential
- Excellent communication skills
- Ability to prioritise own workload and able to use own initiative
- Works well within a team
- Demonstrates understanding of confidentiality and General Data Protection Regulations 2018
Desirable
- Previous customer service experience
- Ability to deal with high call volumes
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Applying for this NHS job
This advert is for Administrator with Hull University Teaching Hospitals NHS Trust in Hull, North East and Yorkshire, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum, pro rata. The contract type is Permanent. The application deadline is 31 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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