Administrator

Job overview

2 x Band 3 Administrator posts 18.75 hours each

We are looking for two reliable and enthusiastic individuals  to join the Neurology admin team

The successful post holder will have excellent organisational and administrative skills working with and  supporting our wider clinical and administrative teams.

Main duties of the job

The post holders must have excellent  computer and communication skills and be confident speaking on the phone. Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.

Previous administrative  experience is essential.

Detailed job description and main responsibilities

Working for your organisation contd:

This role is to support our Neurology  team within the Neurological and Musculoskeletal Sciences Division (NMSK). You will work within a team to provide administrative support booking  urgent appointments,  monitoring the department email and responding to enquiries, managing the incoming  department post. You will liaise with staff within the NMSK department to ensure the smooth running of the service  working to deadlines, dealing with daily queries including telephone management and cross cover to manage annual leave and sickness absence.

Main Responsibilities:

*Responsible for processing clinic letters/test result letters  general correspondence, and other tasks required by the department *Receive, sort and prioritise daily correspondence. *Monitor waiting lists proactively . *Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department. *Photocopying/filing and other administrative duties to ensure the efficient running of the office. *Prioritise sometimes conflicting department  requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics. *Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required. *Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection. *To provide secretarial cover and undertake general office duties as necessary within the department. *To effectively deal with incoming mail for clinicians. *Such other reasonable duties, appropriate to a Band 3.