Administrator

Job summary

Role: Administrator Location: Rugby or Worecester - the role supports our Arden, Herefordshire and Worcestershire Diabetic Eye Screening Programme Salary: £24,852.66 - this is a full-time role, working 37.5 hrs per week. InHealth is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and since 2011 has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees need to achieve a better user experience. We do this to ensure early diagnoses and to reduce diabetes related complications to our patients.

Main duties of the job

What you are responsible for: Monitoring all patients referred to the Hospital Eye Service Department in line with guidance and policy Supporting the booking of appointments for the patient based on their referral type in line with national set timelines Ensuring patients on discharge are referred back into the programme within the correct pathway and patients GP has been informed Liaising with Maternity Units within the Hospital to ensure that all Diabetic patients who are pregnant are referred to the Diabetic Eye Screening Programme Auditing the status of patients to ensure all patients under the Hospital Eye Service are seen at least annually Reviewing and responding to individual queries & data capture.

About us

InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year.

Behind every test, scan and assessment is a team of people helping our services run smoothly, efficiently and with care. With opportunities across community, hospital and office-based settings, InHealth offers the chance to grow your career in a people-focused organisation where your work supports millions of patients and helps bring high-quality healthcare closer to local communities.

InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them.

New opportunities open as we grow - whether that's progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care.

Read more about us here: Who We Are - InHealth Group

Details

• Date posted: 21 July 2026
• Pay scheme: Other
• Salary: £24,852.66 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 6062
• Job locations: Oakfield Park, Bilton Road, Rugby, Warwickshire, CV227HQ, United Kingdom

Job responsibilities

Role: Administrator

Location: Rugby or Worecester - the role supports our Arden, Herefordshire and Worcestershire Diabetic Eye Screening Programme

Salary: £24,852.66 - this is a full-time role, working 37.5 hrs per week.

InHealth is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and since 2011 has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees need to achieve a better user experience. We do this to ensure early diagnoses and to reduce diabetes related complications to our patients.

What you will do:

You will be joining our Failsafe team, in addition to usual care which includes appointing, examination/treatment and discharge, our failsafe team ensure that if something goes wrong in the patients pathway, administrative processes are in place and actioned to identify any errors in procedures.

What you are responsible for:

• Monitoring all patients referred to the Hospital Eye Service Department in line with guidance and policy
• Supporting the booking of appointments for the patient based on their referral type in line with national set timelines
• Ensuring patients on discharge are referred back into the programme within the correct pathway and patients GP has been informed
• Liaising with Maternity Units within the Hospital to ensure that all Diabetic patients who are pregnant are referred to the Diabetic Eye Screening Programme
• Auditing the status of patients to ensure all patients under the Hospital Eye Service are seen at least annually
• Reviewing and responding to individual queries & data capture.

We are looking for someone who is:

• Educated to GCSE or equivalent qualifications and/or training/experience in Patient Care
• Experienced in dealing with customers and/or patients and know how to handle their queries effectively and sensitively
• Comfortable with audits and reporting
• A good listener with excellent verbal and written communication skills
• Aware of the importance of patient confidentiality and data protection
• Able to maintain and ensure observation of robust internal quality assurance measures to meet national standards
• Flexible in weekly working patterns and locations as required
• A team player who is supportive, reliable and trustworthy
• Approachable, dedicated and hardworking
• A people person someone who enjoys working alongside and helping others
• Calm and focused in challenging situations
• Great at organising things and able to prioritise their workload
• Good at attention to detail
• Able to work well within set procedures.

You should apply if you have experience:

• Previous experience in an administrative role
• A passion for healthcare.