Administrator

Job summary

We are looking for a motivated and professional Administrator (Band 3) to join our team at Children's Short Breaks team working 22.5 hours per week. This is an excellent opportunity for someone with strong organisational skills and a passion for delivering high quality administrative support within a busy and rewarding healthcare environment.

As a key member of the team, you will provide comprehensive administrative and secretarial support, helping to ensure the smooth running of the service and contributing to excellent patient care. You will work in line with our Trust values Courageous, Ambitious, Responsive, Empowering, Supportive and act as a positive role model in your day to day work.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Main duties of the job

• Providing a full range of administrative and secretarial duties.
• Managing diaries, arranging meetings, booking venues and preparing agendas and papers.
• Handling telephone and facetoface enquiries in a professional and supportive manner.
• Maintaining accurate records and inputting data into Trust systems.
• Supporting departmental processes such as appraisals, recruitment and general office coordination.
• Assisting with audits, surveys and service improvement activities.
• Offering flexible support to the wider admin team during periods of absence or increased demand.

• Supporting the team with Ofsted and CQC regulations

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

• Date posted: 19 June 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year pro rata
• Contract: Permanent
• Working pattern: Part-time
• Reference number: C9798-2381
• Job locations: Osborne Court, Osborne Road, MALVERN, Worcestershire, WR14 1JE, United Kingdom

Job responsibilities

The post holder will:

Undertake administration/secretarial duties that are specific to the role.

Undertake general office duties, as required, e.g. typing, data inputting, filing, scanning/copying and telefaxing, in line with Trust Policies and Procedures.

Arrange, confirm appointments and meetings, as required, making appropriate arrangements e.g. hospitality, booking venues, equipment, etc.

Provide a secretarial service to team/department meetings, including the preparation and distribution of agendas and papers.

Answer/deal with both face-to-face and telephone enquiries.

Deal with incoming and outgoing mail.

Liaise and interact with service users, as and when required.

Communicate information, some of which may be complicated, to colleagues/staff from other departments/external contacts.

Answer/deal with both face-to-face and telephone enquiries in a tactful and professional manner, recording any messages efficiently and passing them to the relevant individual in an appropriate and timely manner.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.