Administrator

Job summary

Package Description: You will feel valued as an Administrator within the HCRG Care Group, receiving access to exclusive rewards and benefits including: £24,853 and access to our HCRG Care Group pension. MyWellness a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters. My Reward Hub - our staff benefits scheme which grants you access to premier offers and discount off products including flights, holidays, gyms and media, along with regular competitions and giveaways. We are pleased to offer access to Stream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fe

Main duties of the job

As an Administrator, you join a team focused on delivering impeccable customer service to staff and service users, providing continuous improvement through technology and innovation. The position involves secretarial, clinical administrative, and organisational support across office and service activities. The ideal candidate is proactive, enthusiastic, and committed with experience in administration within customer care, healthcare, or social care. They need excellent organisational, communication, and interpersonal skills. The role requires maintaining performance, prioritising workload to meet deadlines, handling clinical stock, and having a full UK driving licence and car. The candidate must be prepared to travel across the Business Unit and be office-based within a Community Hospital/equivalent setting Monday to Friday. Proficiency in Microsoft Office packages, ability to record minutes/notes, and willingness to work flexibly is essential.

About us

HCRG Care Group is focused on providing exceptional care and support to both staff and service users, with a commitment to maintaining high standards of clinical and quality services. With all services rated good or outstanding by the Care Quality Commission, the group prides itself on its innovative and forward-thinking culture, encouraging staff to contribute ideas to improve service delivery. Employees are valued, receiving access to exclusive rewards and benefits, including pension schemes, health and lifestyle platforms, and continuous professional development opportunities. The organisation fosters a supportive and rewarding work environment, encouraging recognition and career advancement.

Details

• Date posted: 08 July 2026
• Pay scheme: Other
• Salary: £24,853 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 1524807556
• Job locations: HCRG Care Group, Sheppey, ME12 3LT, United Kingdom

Job responsibilities

Package Description:

You will feel valued as an Administratorwithin the HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £24,853 and access to our HCRG Care Group pension.
• MyWellness a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters.
• My Reward Hub- our staff benefits scheme which grants you access to premier offers and discount off products including flights, holidays, gyms and media, along with regular competitions and giveaways.
• We are pleased to offer access toStream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
• 25 days holidayplus Bank Holidays.
• Access to arange of courses and e-learningto develop further skills, bespoke career pathways and opportunities continuing your professional development.
• Innovative forward-thinking culturewith the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users.
• Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives.
• Working in an environment focused on the highest clinical and quality standards with100%of services within our organisation being rated overall good or outstanding by theCare Quality Commission.

Job Introduction

As an Administrator you will join a team who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovation to really make our service users and staff feel the difference.

Hours: 08:00 - 16:00 Monday - Friday

Base: Sheppey Community Hospital

Main Responsibilities

The position will be part of a wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of office and service activities, including the smooth running of the office and secretarial/administrative support to a range of frontline clinical colleagues (please see attached Job Description).

The Ideal Candidate

We are looking for a proactive, enthusiastic and committed individual to join our Administration Team.

The postholder will require:

• experience as an administrator within a customer care, healthcareor social care setting.
• excellent organisational skills with a positive proactive approach to support colleagues across the Business Unit and the stakeholders that use our services.
• excellent written and verbalcommunication and interpersonal skills. The role will involve the transmission of fairly complex, sensitive and clinical information. A significant degree of diplomacy, tact, confidentiality and discretion will need to be displayed at all times.
• ability to maintain a high level of performance and able to prioritise workload to meet agreed deadlines.
• role will involve daily manual handling of clinical stock.
• to have a full UK driving licence and access to a car.
• to be prepared to travel across the Business Unit to meet the needs of the Service (Dartford, Gravesend, Sittingbourne and Sheppey).
• to be efficient and a highly motivated individual who will work flexibly within theteam and across the Business Unit.
• excellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.
• ability to record accurate minutes/notes and present to a high standard.
• to be office based within a Community Hospital/equivalent setting Monday to Friday.