Administrator

Job overview

We are looking for an enthusiastic person with previous clerical experience to work within Medical Reports and the Enquiry Department at HRI.

The successful candidate must have good communication skills and be able to work as part of a team, as well as using their own initiative, and have the ability to organise and prioritise their workload.

Main duties of the job

Provide a comprehensive clerical and administrative support service to the medical reports process and the enquiries desk.

Be responsible for locating and tracking out case notes in line with Trust guidelines and procedures.

Responsible for locating A&E numbers and obtaining causality cards.

Act as first point of contact for patients and the public, directing them to departments and wards, and dealing with telephone enquiries.

Be able to carry out duties and seek advice from the manager when necessary.

Participate in the PPDR process and develop methods of flexible learning to assist with continuing self developments.

Participate in staff briefings and access Trust media in order to keep abreast of Trust activity and matters relevant to the post.

Provide cover for the main reception on a daily basis, in order to assist relatives, patients and staff.

As a Trust employee you will be trained in the correct use of any equipment provided to improve health and safety within the trust. You are required to use the equipment when necessary and as instructed, which will include checking the equipment is safe to use, prior to its use, and must report any defects immediately to your line manager.

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.