Job overview
This is an exciting opportunity to join an established talking therapies/IAPT service as an administrative assistant for the Grantham Talking Therapies team. We are looking for an organized, flexible, efficient team player to join our busy, supportive service.
The successful applicant will be based at Elm Lodge Grantham supporting service delivery. Duties include reception cover, book patient’s appointments, input data, other general office tasks. The service will provide regular supervision and training to support this.
Main duties of the job
You will require excellent communication, organisational and IT skills as well as having an exemplary telephone manner, with the initiative to work on your own at times.
Lincolnshire Talking Therapies is a successful IAPT service that provides a stepped care model for the treatment of people with mild to moderate common mental health problems e.g., anxiety and depression in line with NICE guidelines.
Detailed job description and main responsibilities
- Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
- Early access to Psychological Therapies and Physiotherapy
- Competitive annual leave allowance
- Car leasing scheme
- NHS pension scheme
- Free eye tests
- Money saving options through our salary sacrifice scheme
- Discounts on major high street retailers and restaurants
Get in touch today:
For further information regarding this post please contact Susan Wilson, Team Manager for Grantham Talking Therapies, on 01427 617928 or email [email protected]
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Person specification
Skills
Essential
- Understands Code of Conduct in relation to Data Protection and Information Governance.
- Organise and plan activities relating to own workload on a day to day basis, adjusting in response to service needs.
- Excellent telephone manner
- Ability to accurately input confidential data onto a database
- Able to use own initiative
- Able to communication with Service Users
- Resilience in difficult and sometimes potentially upsetting situations
- Able to be flexible if required
Experience
Essential
- Experience of working in a busy office environment
- Customer service experience
Desirable
- Administrative experience within an NHS setting
Qualifications
Essential
- GCSE English Grade C or above or Grade 4 or above
- NVQ 2 or equivalent qualification and/or previous experience in similar role
- Able to use Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management
- Word processing/IT skills
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Applying for this NHS job
This advert is for Administrator with Lincolnshire Partnership NHS Foundation Trust in Lincoln, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 pro rata. The contract type is Permanent. The application deadline is 19 Jul 2026.
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