Administrator

Job summary

Are you a detail-oriented individual with a passion for administration tasks? Are you looking to use your skill set in a rewarding work environment with a welcoming and specialised support team at our Poole branch. Come and join the Agincare family as a Home Care Administrator. Where you'll be working Working from the Poole Office. As an Agincare employee you'll enjoy: A salary of £26,500 per year. Opportunity to earn additional income through the on call rota. Refer a friend scheme up to £1000*. Mileage of 32p a mile when attending care calls. Outstanding career development. Fully funded training up to QCF level 5. Blue Light care discount package. Company pension scheme. What is required from you: Full time availability - 40 hours per week. A minimum of 12 months on your right to work in the UK. Must have a valid UK driving license & access to your own vehicle. Expectation to provide hands on care when required. Expectation to cover the on call phone on a rota basis. Previous experience in an administrative function, ideally in the Health & Social Care industry. Excellent listening, verbal and written communication skills, with a high IT competency.

Main duties of the job

As a Home Care Administrator at Agincare UK, you will support the Registered Manager in all aspects of staff and client paperwork, including care plan assessments and reviews, client funding information, staff HR files, recruitment paperwork, and training records. You will handle incoming calls, emails, and post, disseminating these to relevant team members and preparing outgoing mail as required. Your role will also involve supporting with auditing, fault reporting, and implementing company policies and procedures. A member of the domiciliary care support team, you'll be expected to cover care calls in emergencies and be part of the on-call rota, which includes some evenings and weekends. Agincare offers a salary of £26,500 with additional earnings potential through an on-call rota, a refer-a-friend scheme, a mileage allowance, career development opportunities, fully funded training, a Blue Light care discount package, and a company pension scheme. Candidates must have a valid UK driving license and vehicle access, and previous experience in administration, ideally within Health & Social Care.

About us

Agincare is a family-run business that has been providing care since 1986. With a workforce of 4,000 members, Agincare is one of the UK's largest care providers and is continually expanding. The company operates across more than 100 locations, encompassing care homes, home care branches, extra care schemes, supported living properties, and live-in offices. Agincare is actively committed to supporting care leavers in living independently and offers guaranteed interviews or informal career opportunity discussions for care leavers. Their services are regulated by the Care Quality Commission (CQC), maintaining high standards of care and compliance. The organization emphasizes equal opportunities and welcomes applications from diverse backgrounds, striving to create an inclusive and supportive work environment where all employees can thrive. Agincare also values professional growth, providing fully funded training and various development programs for its staff.

Details

• Date posted: 26 August 2026
• Pay scheme: Other
• Salary: £26,500 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 1542132093
• Job locations: Agincare UK, Poole, BH15 2PG, United Kingdom

Job responsibilities

Package Description:

Are you a detail-oriented individual with a passion for administration tasks? Are you looking to use your skill set in a rewarding work environment with a welcoming and specialised support team at our Poole branch.

Come and join the Agincare family as a Home Care Administrator

Where you'll be working

• Working from the Poole Office

As an Agincare employee you'll enjoy:

• A salary of £26,500 per year
• Opportunity to earn additional income through the on call rota
• Refer a friend scheme up to £1000*
• Mileage of 32p a mile when attending care calls
• Outstanding career development
• Fully funded training up to QCF level 5
• Blue Light care discount package
• Company pension scheme

What is required from you:

• Full time availability - 40 hours per week.
• A minimum of 12 months on your right to work in the UK
• Must have a valid UK driving license & access to your own vehicle
• Expectation to provide hands on care when required
• Expectation to cover the on call phone on a rota basis
• Previous experience in an administrative function, ideally in the Health & Social Care industry.
• Excellent listening, verbal and written communication skills, with a high IT competency.

A day in the life of a Home Care Administrator

You willsupport the Registered Manager in all aspects of staff and client paperwork. This can include:

• Care plan assessments and reviews
• Client funding information
• Staff HR files
• Recruitment paperwork
• Training records

You will receive incoming calls, emails and post and disseminate these to the relevant team member, and prepare any outgoing mail where required.You willsupport with auditing, fault reporting and the implementation of other company policies and procedures as and when required.

As a member of a domiciliary caresupport team, you will need to cover care calls in an emergency and be part of the on-call rota which would include some evenings and weekends.

About Agincare

Were a family run business caring for people since 1986. With 4,000 team members, were one of the UKs largest care providers and are continuing to grow. We have over 100 locations across our care homes, home care branches, extra care schemes,supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and arecommitted to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.

*subject to terms and conditions

PLSP