Job summary
Hourly Rate: £12.71
30 hours a week
An exciting opportunity has arisen for a Medical Receptionist/Administrator at Redlands Surgery Penarth.
The shifts will be fixed days and times but a flexible approach to the requirements of the surgery is essential. Please be aware that the successful applicant must be prepared to start work at 7.30 a.m and/or finish work at 6.30 p.mWe are looking for an enthusiastic, hard-working and reliable individual who has excellent communication, organisational and IT skills, ideally you will have previous experience of working in a GP surgery and using the clinical IT system Emis, however this is not essential as training will be provided for the right person.
Main duties of the job
The main components of the Receptionist/Administrator role are
Opening/Closing of the Surgery
Telephone Call Handling
Booking and Cancelling Appointments
Front of House Reception Duties
Managing Patient, Doctor and Hospital queries.
Prescription Requests
Opening and Distributing Post
Using Microsoft office package
Communication via Docman, day book and E-mail
Communication with all hospital departments
Using the Clinical System Emis
Summarising patient records
Electronic Filing of results and reports
Scanning and Work-flowing of hospital letters
Other administrative duties associated with the role.
About us
e are a well-managed and organised practice, established within the Eastern Vale Collaboration, EVC of Cardiff & Vale University Health Board. Currently we have a list size of circa 9,400. Our Business Manager is the EVC Lead one of our partners is the Vale Constituency Lead for the Bro Taf LMC. We provide a full range of enhanced services to our patients including minor surgery, LARC/Coil contraception, nursing home enhanced care and shared care monitoring.
Our Practice team provides a friendly professional service to patients, visitors and staff. Our core values and behaviors are crucial to the successful running of a GP surgery where we strive for a culture of openness and honesty and where staff are listened to and where the needs of patients come first.
The role attracts an annual leave entitlement of 5 Weeks plus a pro rata allocation of Public/Bank Holidays. We are also able to offer membership of the NHS Pension Scheme.
Please visit Practice website
Details
- Date posted: 07 July 2026
- Pay scheme: Other
- Salary: £12.71 an hour Hourly Rate: £12.71 30 hours a week
- Contract: Permanent
- Working pattern: Part-time, Flexible working
- Reference number: M0044-26-0233
- Job locations: Redlands Surgery, Redlands Road, PENARTH, South Glamorgan, CF64 3WX, United Kingdom
Job responsibilities
he main components of the Receptionist/Administrator role are
Opening/Closing of the Surgery
Telephone Call Handling
Booking and Cancelling Appointments
Front of House Reception Duties
Managing Patient, Doctor and Hospital queries.
Prescription Requests
Opening and Distributing Post
Using Microsoft office package
Communication via Docman, day book and email
Communication with all hospital departments
Using the Clinical System Emis
Summarising patient records
Electronic Filing of results and reports
Scanning and Work flowing of hospital letters
Other administrative duties associated with the role.
Person specification
Experience
Essential
- Experience of working in a team
- Able to work autonomously
- Good telephone manner
- Experience of Microsoft IT systems
Desirable
- Experience of working in a GP practice or other clinical environment
- Experience of working with Emis clinical IT system
Qualifications
Essential
- GCSE Grade 1 to C in English and Maths
Desirable
- Qualified to NVQ Level 2 in Health & Social Care
WhatsApp job alerts
Get instant WhatsApp alerts for Medical Secretary roles in NEWPORT
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Administrator Redlands Surgery with GP Practice in Wales in NEWPORT, Cardiff, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £12.71 an hour. The contract type is Permanent. The application deadline is 31 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (07 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.