Job overview
The NHSP administrator (post holder) will be responsible for the provision of a comprehensive administrative service to the NHSP team by means of data inputting, data quality, developing and maintaining in-house office systems while demonstrating a high level of concentration, attention to detail and multitasking skills.
***CLOSING DATE IS INDICATIVE - ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***
***Candidates who have previously applied for this role should not reapply***
Main duties of the job
The post holder will be responsible for undertaking patient/client related duties, such as dealing with queries, booking appointments and sending out appropriate communication. Duties and key responsibilities will include performing daily, routine and ad hoc departmental tasks as required by management and respond to the needs of clients in a caring and empathetic manner while demonstrating a calm and patient demeanour at all times.
The post holder will have shared responsibility of the broad use of specialised NHSP national database – SMaRT4Hearing (S4H) and of hospital electronic systems such as Cerner EPR (Electronic Patient Record), SMaRT4Hearing (S4H), BadgerNet, access RiO EPR and Oracle SBS I-Procurement along with Microsoft Office applications to enable the smooth running of the programme.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Knowledge
Essential
- Knowledge/understanding of confidentiality issues
- Understanding of Data Protection Act
Desirable
- Knowledge of medical terminology, especially those used within the NHS
Experience
Essential
- Demonstrable experience of customer care or office administration
- Experience of working as part of a team, ideally in an office environment
Desirable
- Previous NHS experience
Skills/ Abilities
Essential
- Ability to build rapport and to work as part of a multidisciplinary team in a flexible manner to enable the service to run efficiently
- Able to communicate effectively both verbally and in writing at all times within and external of the Trust
- Ability to work in a sensitive, confidential and non-judgemental manner
Desirable
- Ability to use databases for client or service information
Other Requirements
Essential
- Commitment to develop and improve own performance
- Flexible and self-motivated, with a commitment to working as part of a team
Education/Qualifications
Essential
- Educated to GCSE (A-C) / Grades 4 - 9 or equivalent with 5 level passes including English and Maths or equivalent
Desirable
- Relevant NVQ and/or admin qualification or equivalent
- Certificate in European Computer Driving Licence (ECDL)
WhatsApp job alerts
Get instant WhatsApp alerts for Band 4 Medical Secretary roles in London
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Administrator - Newborn Hearing Screening Programme (NHSP) with Homerton Healthcare NHS Foundation Trust in London, London, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £34,186 - £37,389 pro rata p.a. incl.. The contract type is Permanent. The application deadline is 01 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.