Job overview
We are seeking an organised and proactive Administrator to provide essential administrative support across our service, ensuring the smooth and efficient running of day-to-day duties. The post holder will play a key role in maintaining accurate records, producing timely reports, and preparing correspondence including emails and meeting minutes.
A core part of the role includes supporting meetings by preparing and distributing agendas, taking accurate minutes, and ensuring all meeting papers are appropriately circulated and stored. The postholder will also handle communications relating to department meetings and support multidisciplinary team (MDT) activity, ensuring information is prioritised, shared appropriately, and acted upon in a timely manner.
The successful candidate will be confident in managing sensitive and sometimes complex information, always maintaining strict confidentiality in line with GDPR requirements. They will demonstrate flexibility, strong communication skills, and the ability to work independently as well as part of a team in a fast-paced environment.
Interviews will take place on 14th August, 2026
Please note this advert may close early if a sufficient number of applications are received
Main duties of the job
- To provide administrative support
- To maintain the administration of the services, including maintaining databases, data input, ensuring all data held is accurate and kept up to date.
- To be responsible for compiling, producing, presenting and distributing accurate reports.
- To prepare letters, e-mails and general communications.
- To prepare and distribute agendas for meetings, take minutes of meetings, distribute minutes and other papers.
- To receive communication in relation to trust meetings attended by the above leads.
- To assist in the development and promotion of NWRSIC.
- To receive sometimes complex communications on behalf of the MDT and be able to advice, prioritise and share information appropriately.
- Monitor the effectiveness of the admin processes and be take part in and administer their review.
- To support the delivery of audit and survey material.
- To maintain an up-to-date knowledge of the relevant systems, attending appropriate training sessions as directed by the above lead.
- To work at all times in a flexible way to enable delivery of the services.
- To attend departmental meetings as necessary.
- To maintain the strict confidentiality of all information, to which the member of staff has access, having due regard to the provisions of the GDPR (2018).
- To undertake any other routine duties that may be required and are appropriate to the post holder’s band, experience and competence.
Detailed job description and main responsibilities
- To provide administrative support
- To maintain the administration of the services, including maintaining databases, data input, ensuring all data held is accurate and kept up to date.
- To be responsible for compiling, producing, presenting and distributing accurate reports.
- To prepare letters, e-mails and general communications.
- To prepare and distribute agendas for meetings, take minutes of meetings, distribute minutes and other papers.
- To receive communication in relation to trust meetings attended by the above leads.
- To assist in the development and promotion of NWRSIC.
- To receive sometimes complex communications on behalf of the MDT and be able to advice, prioritise and share information appropriately.
- Monitor the effectiveness of the admin processes and be take part in and administer their review.
- To support the delivery of audit and survey material.
- To maintain an up-to-date knowledge of the relevant systems, attending appropriate training sessions as directed by the above lead.
- To work at all times in a flexible way to enable delivery of the services.
- To attend departmental meetings as necessary.
- To maintain the strict confidentiality of all information, to which the member of staff has access, having due regard to the provisions of the GDPR (2018).
- To undertake any other routine duties that may be required and are appropriate to the post holder’s band, experience and competence.
Person specification
Other
Essential
- To be able to travel to venues across the service
- Ability to change from one activity to another at short notice in response to changing priorities
- Occasionally speaking to distressed or emotional people, either by telephone or face to face
- Tact, diplomacy and empathy when interacting with service users
- Required to spend most of the working day sitting in front of a VDU and/or long periods on the telephone
- Occasional use of road transport
Desirable
- Physical dexterity required for keyboard skills
- Physical strength required to handle patient records
Skills
Essential
- Good communication skills
- Ability to work as a member of a team
- Excellent interpersonal skills
- Ability to work on own initiative and rearrange priorities as required
- Be able to provide and receive complex and sensitive information and be able to communicate with all stakeholders internally and externally
- Up to date knowledge of Data Protection
- Flexible working approach
- Organisational skills
- Customer Service skills
- Knowledge of Microsoft Office Software Package
- A professional outlook and ability to inspire confidence in service users
- Demonstrates an understanding of client confidentiality
- Commitment to self-development to meet the requirements of the role
Experience
Essential
- Experience of working in office environment
- Significant level of knowledge relating to procedures and practices in relation to equality diversity & inclusion issues
Desirable
- Previous NHS experience
Trust Values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- RSA II typing or equivalent
- GCSE or equivalent qualification at Grade C or above in English Language, NVQ level 3 or equivalent experience
Desirable
- ECDL
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This advert is for Administrator for the North West Regional Spinal Injuries Centre with Mersey and West Lancashire Teaching Hospitals NHS Trust in Prescot, North West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 31 Jul 2026.
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