Job overview
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
We have a very rare opportunity to join our Central Integrated Transfer of care Hub (iToCH) as one of our administrators to support the hub with processing all the referrals coming into the Central community services.
The Administrator will be responsible for reviewing key blockages to patient flow, highlighting key issues to Team Managers maintaining accurate and timely feedback to referrers, liaising with multi-agencies for the co-ordination of patient flow. You must possess excellent communication and people skills; have the ability to work under pressure, whilst being a committed member of our local point of access team.
This is a full time position covering the hours of 8am to 4pm 7 days/week, including bank holiday along with the other administrator within the team.
Main duties of the job
The role of the Admin Support Worker is to work with prioritisers who are Nurses, Social Workers, Therapists and other members of staff employed within the multi-professional team, processing and managing the flow of patient referrals through the Transfer of care hub and local point of access.
The Admin Support Worker will monitor the referrals on the single electronic referral system on a continual basis, triaging in partnership with the multi professional team.
The Admin Support Worker will be responsible for reviewing key blockages to patient flow, highlighting key issues to Team Managers maintaining accurate and timely feedback to referrers, liaising with multi-agencies for the co-ordination of patient flow.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Qualifications
Essential
- NVQ 3 Administration or equivalent
- Experience of working within a community setting
- Good standard of education including GCSE English & Maths or equivalent
Skills and Aptitude
Essential
- Ability to prioritise own workload and work unsupervised with accuracy and attention to detail.
- Previous experience in a healthcare office environment
- Computer literate with a excellent working knowledge of Microsoft Office, Excel and Powerpoint
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Applying for this NHS job
This advert is for Administrator- Central Integrated Transfer Of Care Hub (iToCH) with Cornwall Partnership NHS Foundation Trust in Bodmin, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Per Annum. The contract type is Permanent. The application deadline is 29 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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