Administrator B2 - Administration Officer

Job overview

The postholder is required to:

• Retrieve records and/or information using detailed knowledge and understanding of the wide range of filing systems in operation within the  Trust including filing systems in use within individual patient’s manual and electronic records.

There is no sponsorship for this vacancy.  Please apply during the first week of advertising as this vacancy may close early.

Main duties of the job

An opportunity has arisen to join the Waiting List Department based at Blackpool Victoria Hospital.

You will be motivated, enthusiastic, have good communication skills and work well within a team. The maintenance of patient confidentiality and excellent customer care skills are essential to this post.

Duties will include the retrieval of Health Record Folders, updating patient’s details in their Health Record Folder and on the Trust’s PAS system.

Please note that we reserve the right to close this advert early if a high number of applications are received.

Detailed job description and main responsibilities

Duties and Responsibilities (including but not limited to):

• To request patient case notes from across the Hospital and associated peripheral hospitals.
• Prepare case notes for theatre admission and preoperative assessment appointments
• Update the Hospital Information System (MAXIMS) to reflect the correct location of the casenotes
• Ensure that all duties allocated are completed in a timely and satisfactory manner
• Offer general support to the Waiting List team.
• Liaise with, and work in harmony with, other areas of the Trust to promote patient experience

• To adhere to the Medical Records Procedures.
• Answering the phone, taking messages and acting upon the messages
• Constantly review admin processes and consider ways in which to improve them
• Comply with the job description statement
• The post holder must comply with all relevant policies, procedures and training requirements
• To undertake any other ad-hoc activities as directed.

• Liaise with all grades of staff internally and externally including other hospitals.
• Understand the GDPR (General Data Protection Regulation) and Access to Health Records Act 1990
• Support the review and processing of requests received and respond back to enquiries.

Please read the Job Description & Person Specification before applying for this post.