Administrator - Assertive Outreach

Job overview

Do you have admin experience and seeking an opportunity in mental health? Would you relish an opportunity to be part of a brand new service?

Oxford Health NHS Foundation Trust is delighted to invite applications for an Administrator role within our newly established Assertive Outreach Team (AOT).

This innovative service will provide high-quality, person-centred care to individuals with complex mental health needs who may struggle to engage with traditional services. Operating across the City of Oxford, the team will deliver proactive, flexible support, responding to need in a timely and coordinated manner.

Assertive Outreach is founded on active engagement rather than office-based care. Staff will work flexibly across the city, supporting individuals in community settings, their homes or Trust premises. Interventions will be tailored, relationship-focused and recovery-oriented, promoting continuity, trust and consistent engagement. Shared caseload responsibility, alongside a key worker model and regular MDT reviews, will enable rapid responses to relapse, risk and disengagement.

We are seeking motivated and compassionate professionals who are committed to supporting some of the most vulnerable people in our communities. Successful applicants will be confident in managing complexity and dynamic risk, while working within a recovery-focused, trauma-informed framework. This is an opportunity to help shape a new service and make a meaningful difference across Oxford.

Main duties of the job

The Team Administrator for the Oxfordshire Assertive Outreach Team (AOT) provides essential administrative support to the multidisciplinary team, contributing to the effective and efficient delivery of the service. Based within the AOT team base, the post holder undertakes a range of day to day administrative duties including managing records, processing referrals, coordinating meetings, maintaining electronic systems, and supporting communication across the team.

You will:

• Be responsible for providing an efficient administrative/secretarial service to the Oxon AOT.
• Be a main contact and the channel of communication between users of the service, maintaining a professional but sympathetic manner.
• Deal appropriately with sensitive and confidential information from the clinical team Using initiative to direct appropriately.
• Provide ad hoc, flexible, and focussed admin support to the team as required, ensuring that the office is stocked with relevant forms and stationery to ensure a smooth-running office.
• Assist the Office Manager in the collection and collation of statistical information as required whilst adhering to strict deadlines.Ensure accurate clinical activity data is submitted. Maintain data input and the updating of information where necessary.

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.