Administrator (12 Month Fixed Term Contract)

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for an Administrator to join the team at HMP Altcourse, a busy Category B male prison in Fazakerley, Liverpool.

HMP Altcourse is the busiest remand prison in England, accommodating approximately 1,160 adult males with an average stay of 10 weeks. Practice Plus Group provides primary care and substance misuse services across eight wings, clinic areas, inpatient facilities, and reception services.

This role is initially offered on a 12 month fixed term contract.

Hours:

Salary:

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-AB1

Main duties of the job

As our new Administrator, your responsibilities will include:

• As the first point of contact for the healthcare team, you will actively speak to hospitals, GP surgeries, solicitors and others, arranging external appointments for patients, requesting discharge summaries and patient summaries etc
• Work closely with the wider prison team to arrange hospital appointments, escorts and bed watch. You will also ensure that prison officers have up to date clinic lists
• Process E Referrals
• Update trackers, systems and spreadsheets for hospital appointments, admissions, consent forms etc
• Carry out admin tasks for Early Days in Custody (EDIC), including joining the daily call
• General admin duties such as scanning, post, minute taking and stock check

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesnt stop there we also offer:

• Company pension scheme
• 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
• An extensive range of wellbeing and lifestyle benefits
• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• Excellent long-term career prospects
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

• Have extensive administration experience, ideally within a healthcare / medical setting, such as hospitals, GP surgery etc
• Be comfortable working in a fast paced environment, with lots of phone based work
• Any healthcare knowledge and experience would be a bonus, as would knowledge of QAF and clinical coding
• SystmOne knowledge would be beneficial
• Be confident using data and maintaining spreadsheets, so excel skills are essential

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

Details

• Date posted: 17 June 2026
• Pay scheme: Other
• Salary: £25,821 to £28,574 a year £25,821 - £28,574 per annum
• Contract: Fixed term
• Duration: 12 years
• Working pattern: Full-time
• Reference number: 15055
• Job locations: Brookfield Drive, Liverpool, Fazakerley, L9 7LH, United Kingdom

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for an Administrator to join the team at HMP Altcourse, a busy Category B male prison in Fazakerley, Liverpool.

HMP Altcourse is the busiest remand prison in England, accommodating approximately 1,160 adult males with an average stay of 10 weeks. Practice Plus Group provides primary care and substance misuse services across eight wings, clinic areas, inpatient facilities, and reception services.

This role is initially offered on a 12 month fixed term contract.

Hours:

Salary:

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-AB1