Administrative Officer

Job overview

This is more than an admin role—it’s your chance to help improve the health, wellbeing, and experiences of NHS patients, service users, and staff across Carmarthenshire, Ceredigion, and Pembrokeshire.

When you join Hywel Dda Health Charities, you’re not just taking a job—you’re becoming part of a team dedicated to making a meaningful, lasting difference in your community.

This is a hybrid role with a mix of home-based and office-based working, adapting to service needs and team requirements.

We’re seeking someone who brings energy, precision, and positivity to their work:

• A friendly, engaging personality and strong team spirit
• Excellent administrative and organisational skills
• A keen eye for detail and the ability to manage tasks with care and accuracy
• Confidence working collaboratively with NHS colleagues and partners

To support our commitment to delivering accessible, bilingual services, Welsh language skills at Level 4 (as per the Welsh Language Skills Matrix) are essential for this role.

Main duties of the job

As our Administration Officer, you’ll be at the heart of our operations, providing essential support that keeps everything running smoothly. Your role will include:

• Managing day-to-day office tasks such as handling calls, answering emails, and data entry
• Supporting colleagues across the charity with a variety of administrative needs
• Helping ensure our services run efficiently and effectively

You will work independently being responsible for assisting the Hywel Dda Health Charities team in general administration and clerical duties ensuring a professional and confidential service at all times.

The role requires someone who is able to deal with first line enquiries, communicating and welcoming into the department all levels of personnel and members of the public within defined parameters, both internal and external, via phone, e-mail and face to face. Duties will also include typing, scanning, handling calls, answering emails,   ordering office supplies and data entry. You will maintain and keep databases up to date and provide information for reporting purposes as required

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is essential for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 08/07/2026