Administrative Lead

Job summary

*** Please note this post is internal to North Cheshire and Mersey employees ***

Come and Join a caring, communityfocused team at North Chesire and Mersey NHS Foundation Trust. As a Band 4 Administration team lead .youll be the organised, reliable support that keeps our Community equipment stores service running smoothly. From helping clinicians to ensuring patients receive timely communication, youll make a genuine difference every day.

Why work with us? Were a friendly, supportive team that values every contribution. Youll enjoy opportunities to develop your skills, work flexibly, and be part of a Trust that listens, grows, and puts people first. This is your chance to play a meaningful role in improving lives across our communitywhile building a rewarding NHS career.

Main duties of the job

As a key member of our Equipment stores , the Administration Lead provides essential administrative and organisational support to ensure smooth, efficient daytoday operations. Youll manage patient calls, handle clinical correspondence, update records accurately, and act as a helpful first point of contact for patients, families, and clinical staff. Working closely with a supportive multidisciplinary team, youll use your communication, prioritisation, and IT skills to keep information flowing and services running safely and effectively. This role is ideal for someone who thrives in a busy environment, enjoys helping others, and wants to contribute directly to improving patient experience within a caring, communityfocused NHS Trust.

Job responsibilities

Flexible working will be considered for all roles.

North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.

Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).

They underpin everything we do and everything we aspire to be as an organisation.

Our mission

We will be exceptional for our patients, our communities and each other

Our vision

We will be a great organisation providing excellent healthcare and opportunities to work and learn

Our values

• Kind: We are caring, supportive and respectful to everyone
• Open: We are honest, transparent and open to new ways of working
• Fair: We listen, value our differences and are inclusive to all
• One team: We work well together and with our communities