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Job overview
The Olayan day Unit are seeking an enthusiastic Scheduling officer to help maintain the efficient scheduling of treatments in their medical day Unit at our Sutton site. This post is vital to the smooth running of the unit, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential, and hospital experience is desirable.
The post is for 36.5 Hours a week Monday and Friday ; 09.00-17.00. For further information please contact Maxine Mew on Ext 1152
Main duties of the job
The administrator is an integral member of the Day Care Unit team, under the supervision of the admin lead and sister’s of the Day Care Unit.
The post holder will coordinate all administrative aspects of the Day Care Unit including reception duties, scheduling chemotherapy appointments, preparation of chemotherapy workflows, data collection, and clerical duties.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
- Appointments, scheduling and capacity management.
- To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
- To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the Day care unit experience.
- To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.
- To schedule all chemotherapy/supportive treatment on the Day Care Unit in line with local guidelines and protocols.
Person specification
Experience
Essential
- Understanding of working with patients who are critically and chronically ill
- Willingness to learn admin functions
Desirable
- Experience of working in a healthcare environment
Education/Qualifications
Essential
- Good general education
Desirable
- ELC (European Computer Driving Licence) or equivalent
- NVQ Customer Care
Special aptitudes and disposition
Essential
- Good interpersonal skills
- Good organisational skills
- Ability to work as part of a team
- Ability to work under pressure
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Applying for this NHS job
This advert is for Administrative Assistant with The Royal Marsden NHS Foundation Trust in London, London, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £30,630 - £32,346 Per Annum. The contract type is Permanent. The application deadline is 16 Jul 2026.
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