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Job overview
An exciting opportunity has arisen for an Administrative Assistant – Reception/Admin Support based at the Northern centre for Cancer care - North Cumbria, Carlisle
Working on one of the 2 Receptions with NCCC-NC.
Hospital site Carlisle
- Interview Date: 5 August 2026
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
- Deal with telephone enquires promptly.
- Communicate with patients regarding appointments/transport bookings
- Make Oncology Review Appointments for patients leaving Oncology Outpatients
- Issuing concessionary parking permits
- Liaising with NCIC estates on issue contractors passes & keys and parking permits
- General reception Meet & Greet duties
- Working within a team of administrative staff supporting the provision of an efficient Administrative support service to the wider Oncology team in NCCC-NC
- Uploading into Patient Record system – E-record
Detailed job description and main responsibilities
Based mainly on one of the Receptions with NCCCNC.
- Deal with telephone enquires promptly.
- Communicate with patients regarding appointments.
Working within a team of administrative staff supporting the provision of an efficient Administrative support service to the wider Oncology team in NCCCNC
Uploading into Patient Record system – E-record
Archiving.
Person specification
Skills & Abilities
Essential
- Good IT skills to include office software packages
- Good keyboard skills and Text Processing ability
- Good communication skills both written verbal and telephone skills
- Ability to work without direct supervision
- Ability to be flexible and work as part of a team
- Understanding of confidentiality issues
Knowledge & Experience
Desirable
- Previous work experience
- Understanding of medical terminology
Qualifications & Education
Essential
- Minimum of 4 GCSEs, Level A - C, including English Language, or equivalent level qualification or relevant experience
- OCR I or NVQ L2 Business & Administration or equivalent qualification / experience
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Applying for this NHS job
This advert is for Administrative Assistant – Reception/Admin Support with The Newcastle upon Tyne Hospitals NHS Foundation Trust in Newcastle Upon Tyne, North East and Yorkshire, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum. The contract type is Permanent. The application deadline is 26 Jul 2026.
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