Administration Secretary

Job summary

An exciting opportunity has arisen within Hampshire & Isle of Wight NHS Foundation Trust for an efficient and motivated Administration Secretary to join the South Crisis Resolution Home Treatment Team. This post is for 22.5 hours per week, working days will be Monday, Wednesday and Friday. We cannot offer full time hours for this role.

As a team, we support individuals with acute mental health needs requiring intensive input to remain in the community. The team also works collaboratively with our colleagues on the wards at Antelope House to help reduce the amount of time patients remain in hospital by offering support via hospital at home.

Main duties of the job

Your main responsibilities will be to provide a quality telephone and administrative support service to the multidisciplinary team; you will be the first point of contact for service users, carers and professionals, therefore excellent communication skills and the ability to remain calm is essential.

You will be required to produce clinical letters on behalf of our team practitioners and consultants (some of which may be required to be transcribed from our audio system), take minutes at monthly team meetings and perform a range of other general administration duties.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

• Date posted: 06 July 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year Pro rata for part time hours
• Contract: Permanent
• Working pattern: Part-time
• Reference number: 348-SAC-11771
• Job locations: Antelope House, Brintons Terrace, Southampton, Hampshire, SO14 0YG, United Kingdom

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.