Administration Manager – Wheelchair Services


Location
Salary
£32,073 - £39,043 pro rata per annum
Profession
Administrative manager
Grade
Band 5
Deadline
17 Nov 2026
Contract Type
Permanent
Posted Date
30 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

5 listed

Requirements the employer expects applicants to meet.

  • Skills

    Excellent organisational skills. • Excellent presentation skills. • Able to plan and co-ordinate events with internal and external organisations which would impact Trust wide. • Ability to supervise a team. • Advanced decision making skills. • Excellent level of verbal and written communication. • Ability to persuade, negotiate and influence others. • Able to use judgement and initiative to provide information and support. • Empathetic approach to managing and resolving enquiries. • Able to manage difficult and distressing situations effectively. • Able to analyse problems and initiate appropriate solutions effectively. • Able to write complex reports, formulate policies and transcribe minutes. • Able to work using own initiative. • Able to work as part of a team. • Able to collaborate with others. • Able to autonomously priortise and plan workload to meet deadlines, often in a pressurised environment. • Excellent attention to detail and accuracy. • Able to recognise and resolve complex issues, referring where appropriate. • Positive and flexible approach to work. • Understand limits of own responsibilities. • Reliable and punctual with a flexible attitude towards working hours to meet service needs. • Able to inspire and promote confidence in a team.

  • Knowledge

    Thorough working knowledge of Microsoft Office packages i.e. Outlook, Work, Excel. • Excellent understanding of general office working procedures. • Excellent working understanding of people management.

  • Experience

    Managerial experience in an administration environment. • Managing the workload of a team. • Experience in a customer facing role. • Advanced decision making and resolving complex work related issues.

  • Qualifications

    Degree or equivalent experience • NVQ4 in Business Management. or equivalent or working towards • ECDL or equivalent.

  • Commitment to Trust Values and Behaviours

    Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. For posts with managerial responsibility only • Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

Desirable

2 listed

Additional qualities the employer would prefer.

  • Knowledge

    Project Management

  • Experience

    NHS or Public Sector experience.

Job overview

We are looking for an organised and motivated Administration Manager to join The Wheelchair Services to oversee the day-to-day management of the administrative team/office.

Working closely with the service Clinical Lead and Operations & Performance Manager, you will support the delivery of an efficient, responsive and patient-focused service.

You will be responsible for maintaining effective working relationships both inside and outside the Trust.

You will coordinate operational priorities, oversee staffing and workload allocation, and help ensure the sustained delivery of key operational targets.

This is an excellent opportunity to develop your administrative career, contribute to service improvement while supporting staff development, wellbeing and continuity of service.

This is a fulltime post to be worked Monday to Friday.

Please note this vacancy is not eligible for sponsorship.

Main duties of the job

To assume overall responsibility for the administrative business as usual management of the department with specialist knowledge in particular areas in line with service requirements.

This will require:

  • Acting as a resource for staff, advising on National, Trust and Departmental Administration policies and procedures.
  • Participation in the developing and updating of current local and Trust wide training packages in line with National guidance.
  • Participate in strategic, service provider and Trust/Divisional/Departmental meetings, assuming responsibility for administration issues and the impact on resources.
  • Responsibility for department performance including participation in the setting of objectives and standards.
  • Representing the department in appropriate forums.
  • Continuous review/updating of administration policies and procedures and supporting documentation for systems.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Detailed job description and main responsibilities

  • Acting as the lead for managing recruitment retention and selection of administrative staff including preparation of the appropriate documentation.
  • Assuming first line management responsibility in dealing with sickness review, disciplinary, capability and grievance issues as required.
  • Co-responsibility for the education and development of the administrative staff including undertaking some Personal Development Review.

For further details please see the attached job description.

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Applying for this NHS job

This advert is for Administration Manager – Wheelchair Services with University Hospitals Coventry and Warwickshire NHS Trust in Coventry, England. It is listed as a Band 5 Administrative manager role. The advertised salary is £32,073 - £39,043 pro rata per annum. The contract type is Permanent. The application deadline is 17 Nov 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (30 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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