Job overview
Main duties of the job
The main duties of this post will include:
- Management of Administrative Teams as allocated.
- Responsibility for the delivery of specific key performance indicators (KPIs)
- Work in conjunction with the Deputy General Manager and other Service Units and relevant staff within Trust, and external agencies, to ensure the optimum administrative flow of patients through outpatient and inpatient services.
- To support the Deputy General Manager in the delivery of Service Unit business objectives taking personal responsibility for designated
- Provide an administrative and note taking service for meetings within the Division to include preparation of agendas, circulation of documents prior to meetings, minute taking and chasing actions as allocated/requested.
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information about the role and responsibilities.
Person specification
Experience
Essential
- Previous experience of office management
- Experience of taking and transcribing minutes
- Experience of dealing with confidential or sensitive issues
- Experience of working in a NHS Trust environment and interaction with consultants, clinicians and senior managers
Other Factors
Essential
- Ability to fulfil the travel requirements of post
- Satisfactory employment checks
Personal Attributes
Essential
- Ability to work as a team member or independently
- Self-confident and flexible approach to tasks and the needs of the service
- Ability to manage and inspire a team
- Able to work to deadlines
- Aware of own development needs
- Good communication and influencing skills
- Highly effective customer relationship skills
Education and Qualifications
Essential
- Educated to degree level or equivalent or relevant experience
- 5x GCSEs C grade or equivalent to include English and Mathematics
Skills, Knowledge and Abilities
Essential
- Experience of managing own workload and meeting tight deadlines
- Proven ability to work under pressure and deal with difficult / stressful situations
- Knowledge of booking processes for both inpatient and outpatient episodes
- Highly developed knowledge of Microsoft Office applications
- Ability to effectively communicate both verbally and in writing to a wide range of people
- Minute taking and report producing skills
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Applying for this NHS job
This advert is for Administration Manager (internal) with Wye Valley NHS Trust in Hereford, Midlands, England. It is listed as a Band 5 Administrative and IT role. The advertised salary is £32,073 - £39,043 pa pro rata. The contract type is Permanent: Part time hours will be considered. The application deadline is 03 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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