Job overview
This is a vital post focused on transforming and optimising our services by successfully implementing new administrative models. Your work will directly impact patient pathways, ensuring our clinical teams can deliver timely, high-quality care.
Lead and Inspire: Operationally manage and develop a team of administrative staff, overseeing recruitment, training, supervision, and performance reviews (PDR), and ensuring a supportive and compliant working environment.
- Transform Services: Drive the ongoing development and successful implementation of new administrative models, working closely with Service and Team Managers to streamline processes across all clinical pathways.
- Assure Quality: Be the key champion for administrative and data quality. You will support and maintain processes for regular data checks, rectifying issues, and ensuring compliance with vital records management and information sharing protocols.
- Optimise Performance: You will be required to support with rotas and resource allocation, ensuring the administration hubs are appropriately staffed to meet service user demand and support the achievement of our clinical priorities and NHS Key Performance Indicators (KPIs).
- Uphold Standards: Develop and embed exceptional customer service standards in all communications, guaranteeing professionalism and compassion in every interaction with patients, partners, and colleagues.
Main duties of the job
The post holder will be aligned to a portfolio of the Care Group and will lead the clinical administration and clerical support functions across identified services within the Care Group. This will include responsibility for administrative and data quality, support for the achievement of service KPIs and customer service. They will operationally manage the clinical administration staff within the Care Group.
Detailed job description and main responsibilities
Please view the attached job description and person specification to view the full details about the role
We reserve the right to close the vacancy early if there are a high amount of applications
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Applying for this NHS job
This advert is for Administration Lead with Rotherham Doncaster and South Humber NHS Foundation Trust in Doncaster, North East and Yorkshire, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 26 Jun 2026.
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