Job overview
The Medical Specialties Division is looking to recruit a full time Administration Coordinators to work within the Lung Cancer Screening administration team. The post holders will have key working relationships with all members of the administrative and clinical teams including medical staff, nursing staff and support workers. They will act as the first point of contact in communication with participants and GPs and other external hospital staff.
Main duties of the job
They will be responsible for covering reception areas at Finchley memorial hospital and Mortimer Market centre, as well as carrying out phone screens on eligible member of the public. The posts will be rotational, with an opportunity for some remote working. The post holder will be responsible for escalating and troubleshooting issues to the Administration Supervisor and will contribute to finding proactive solutions to routine issues. The post holder will need to have the ability to manage a busy and varied workload. Excellent communication (written and verbal) and strong interpersonal skills are essential to be successful in the role.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person specification
Experience
Essential
- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery.
Knowledge and Qualifications
Essential
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
- Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
Desirable
- NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
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Applying for this NHS job
This advert is for Administration Coordinator - Lung Cancer Screening with University College London Hospitals NHS Foundation Trust in London, London, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £34,186 - £37,389 Per Annum Inclusive of HCAS. The contract type is Permanent. The application deadline is 28 Jun 2026.
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