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Job overview
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Secretarial Team within Renal Services as a Band 2 Administration Assistant. Post holder will be required to provide an efficient administrative service to the clinicians and their teams.
The successful candidate will work within a team of secretarial staff, but also have the ability to work independently. They will be required to follow Policies and Procedures.
The successful candidate will be able to demonstrate excellent communication skills, flexibility, reliability and must have an organised approach to work.
- Interview Date Thursday 23 July 2026
- 15 Hours/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
This role involves working closely with patients, medical and nursing staff. Post holders will be required to provide an efficient administrative service
The role will include:
- Keeping VR dictation and typing up to date for the clinical team
- Opening and distributing post
- Making ad-hoc appointments
- Ad-hoc admin duties as requested by the clinical team
- Talking to patients over the telephone and ensuring their queries are dealt with efficiently
Detailed job description and main responsibilities
- To support the provision of an efficient admin and clerical service within the operational services department.
- To ensure patient documents are prepared, updated and available a timely manner.
- Provide information to patients, relatives and staff.
- Deal with telephone enquires promptly.
- To ensure that data input is amended as necessary
Person specification
Skills & Abilities
Essential
- Good communication and interpersonal skills
- Effective organisation and time management skills
- Keyboard skills
- IT skills
Knowledge & Experience
Desirable
- Previous experience working within the NHS
- Knowledge of the eRecord System
Qualifications & Education
Essential
- Good standard of English, grammar, punctuation and spelling at GCSE or equivalent level
Desirable
- ECDL computer qualification
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Applying for this NHS job
This advert is for Administration Assistant with The Newcastle upon Tyne Hospitals NHS Foundation Trust in Newcastle Upon Tyne, North East and Yorkshire, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 pro rata. The contract type is Permanent. The application deadline is 09 Jul 2026.
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