Administration Assistant

Job summary

<p>Are you an organised and proactive administrator who thrives in a fast-paced environment? Do you enjoy providing excellent customer service and ensuring everything runs smoothly behind the scenes?</p><p>We\'re looking for an <strong>Administration Assistant</strong> to join our friendly Sexual Health Service team based in Chester. This is an excellent opportunity for an experienced administrator or customer service professional who enjoys variety, takes pride in delivering high-quality support, and wants to contribute to a service that positively impacts local communities.</p><p><strong>About the role</strong></p><p>As an Administration Assistant, you\'ll play a key role in supporting the day-to-day operations of the service, helping patients navigate their journey from referral through to consultation and discharge. You\'ll work closely with clinical and management teams to ensure administrative processes are delivered efficiently and professionally. </p><p>Your responsibilities will include:</p><ul><li>Managing patient appointments and maintaining electronic patient records</li><li>Providing a professional and welcoming reception service</li><li>Handling telephone and email enquiries with excellent customer care</li><li>Updating patient information accurately and confidentially</li><li>Supporting referral processes and clinic ad

Main duties of the job

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

• Date posted: 14 July 2026
• Pay scheme: Other
• Salary: £24,853 to £24,853 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: HCRGCG/TP/40134/19860
• Job locations: HCRG Care Group, Chester, Cheshire, CH1 4DS, United Kingdom

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2