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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
12 listedRequirements the employer expects applicants to meet.
- Experience
Ability to deal with information sensitively and confidentially
- Experience
Able to prioritise and plan workload
- Experience
Experience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls.
- Skills and Knowledge
Working knowledge of Microsoft applications including Outlook, Word, Excel and PowerPoint
- Skills and Knowledge
Able to input data accurately and efficiently.
- Skills and Knowledge
Undertake repetitive tasks whilst maintaining attention to detail.
- Skills and Knowledge
Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers.
- Skills and Knowledge
Demonstrates good customer care skills at all times.
- Skills and Knowledge
Good working knowledge of office procedures.
- Skills and Knowledge
Good organisational and planning skills using own initiative.
- Education and Qualifications
Good general level of education up to Level 1 standard in English Language and Maths.
- Education and Qualifications
Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience.
Desirable
7 listedAdditional qualities the employer would prefer.
- Experience
Experience of working in an NHS/health care setting.
- Experience
Experience of processing NHS/health care documentation.
- Experience
Experience using stock ordering and/or petty cash systems.
- Experience
Experience of working with paper-based and electronic filing systems.
- Skills and Knowledge
Knowledge of working in an NHS environment.
- Skills and Knowledge
Ability to maintain and update patient information database(s).
- Education and Qualifications
NVQ level 2 or equivalent experience
Job overview
Applications are invited from friendly, caring and proactive individuals to join our busy and fast growing Northern Region Gender Dysphoria Service.
The post holders will provide a proactive, comprehensive administration service which will include handling telephone enquiries, covering reception and data entry, as well as general office duties which will include processing mail, scanning and typing.
Main duties of the job
The purpose of this role is to provide a professional and supportive admin provision within a busy Specialist Adult Service so high-level customer care skills are crucial to the success of this role. You will work alongside an experienced Admin Assistant to learn the role and the post holder should have:
- Experience of providing reception duties.
- Experience of call handling in a busy environment.
- Good organisational skills.
- Be able to prioritise a fluctuating workload.
- Proven experience of working with Microsoft packages.
- A working knowledge of electronic record systems.
- Excellent customer care.
Detailed job description and main responsibilities
The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills.
You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.
Please get in touch – we look forward to hearing from you.
Please find attached job description for full details.
Advertising date : 27th August 2026
Closing date : 10th September 2026
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
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Applying for this NHS job
This advert is for Administration Assistant with Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Newcastle Upon Tyne, England. It is listed as a Administrative assistant role. The advertised salary is £25272.00. The contract type is Permanent. The application deadline is 10 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.