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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
12 listedRequirements the employer expects applicants to meet.
- Experience
Experience of working in an administration role
- Experience
Ability to uphold confidentiality at all times
- Experience
Able to prioritise and plan own workload
- Skills and Knowledge
Working knowledge of Microsoft applications, including Outlook, Word, Excel and Power Point
- Skills and Knowledge
Able to input data accurately and efficiently
- Skills and Knowledge
Good communication and interpersonal skills, both verbal and written
- Skills and Knowledge
Demonstrates good Customer Care Skills
- Skills and Knowledge
Good working knowledge of office procedures
- Skills and Knowledge
Good organisational and planning skills using own initiative
- Qualifications and Training
OCR/RSA Level 2 Typing/Word processing qualification (or equivalent) and/or relevant demonstrable experience
- Qualifications and Training
Good general level of education to O-Level/ GCSE or equivalent in English Language
- Qualifications and Training
NVQ in Business Administration (or equivalent)
Desirable
5 listedAdditional qualities the employer would prefer.
- Experience
Experience of working in an NHS/healthcare setting
- Experience
Experience using stock
- Experience
Experience of working with paper-based and electronic filing systems
- Skills and Knowledge
Knowledge of working in an NHS environment
- Qualifications and Training
NVQ Level 2 in Customer Care (or equivalent)
Job overview
Applications are invited from qualified and experienced Administration candidates to join our busy administration teams. We currently have 1 vacancy for the following Band 2 Administration Assistant Role
ADHD and Autism Team, Keegan Court, Grassbanks, Gateshead, NE10 8DX. Full time (37.5hrs)
This is a very busy service and the successful post holder will be required to support the multi-disciplinary clinical teams to provide a comprehensive, high quality administrative service at all times. The post holders must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone.
Main duties of the job
Candidates must have proven demonstrable experience in the last 12 months of the following:
- Experience in working in a customer / patient focused environment (face to face and telephone)
- Excellent communication and interpersonal skills
- Database inputting
- Electronic filing systems
- Microsoft word/excel/powerpoint/office packages including email
- Fast, accurate typing/keyboard skills
- Typing letters
- Good verbal and written communication skills
- Ability to be self-directed, motivated and be able to contribute positively within a team
- Well organised and structured
- Ability to change tasks at short notice
- Reliable and punctual
- The post holder will be expected to demonstrate flexibility in the role
The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.
You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.
Detailed job description and main responsibilities
Please find attached job description for full details.
Advertising date : 28th August 2026
Closing date : 11th September 2026
We welcome your application.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Administration Assistant with Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Newcastle upon Tyne, England. It is listed as a Administrative assistant role. The advertised salary is £25272.00. The contract type is Permanent. The application deadline is 11 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (28 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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