Administration Assistant - Immunisation and Vaccination South Centre

Job overview

If you are looking for an exciting new role to make a real difference, we have a fantastic opportunity for an individual to join the Powys Teaching Health Board Vaccination and Immunisation Bronllys site team.

The post holder will operate in a fast-paced environment that is part of a multi disciplinary team.  You will be the first point of contact for the service onsite at a vaccination centre and provide administrative support to the wider team.

The successful post holder will be required to have customer service experience and must be IT literate with the ability to learn new systems and software packages quickly.  It's essential the appointee will be able to organise and plan workload to meet the needs of the service, prioritising where appropriate.

Main duties of the job

JOB SUMMARY

The Administration Assistant will provide a comprehensive front desk/administrative support service to the department.

This will include,

• Acting as a first point of contact for the department.
• Dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to the relevant departments/person, referring to others as appropriate.
• Updating of electronic and paper-based systems, collating of information, mail distribution and logging etc.
• Responding to and resolving day to day problems that arise within the department and responding to queries, escalating where necessary.
• Carrying out data validation and data cleansing activities associated with the Immunisation and Vaccination programme, under the supervision of the Administration Team Leader.
• Working within the Data Protection Act at all times to preserve citizen confidentiality, identifying and escalating confidentiality issues and breaches as appropriate.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

We would particularly welcome applications from Welsh speakers; but even if you don’t speak any Welsh, or want to develop your skills, don’t worry: the health board will support you with training.