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Administration Assistant - General Surgery

Shrewsbury and Telford Hospital NHS Trust

Medical Protection — indemnity for locally employed doctors from £79
Location
Shrewsbury, England
Salary
£25,272 per annum/pro rata
Profession
Administrative and IT
Grade
Band 2
Deadline
03 Jun 2026
Contract Type
Permanent
Posted Date
20 May 2026

Job overview

We have an exciting opportunity for an Administration Assistant to join the General Surgery team.

The successful applicant will have good IT skills and will need to be able to work alongside multiple teams.  Good telephone skills, confidence and a positive helpful manner is essential.

Main duties of the job

  • Provide an efficient and comprehensive administrative support service for the Secretary/PA, prioritising work to ensure deadlines are met.
  • Fully conversant with all Microsoft applications, word processing, Microsoft publisher, producing presentations using PowerPoint, maintaining databases on excel and access.
  • Using Microsoft Office applications to produce letters, memos and other documents as requested.
  • Answering telephone calls promptly and courteously, assisting the caller or redirecting the call as appropriate.
  • Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
  • Opening and dealing with incoming correspondences as appropriate.Undertaking photocopying tasks as and when required. Responsible for ensuring photocopier is maintained, liaison with the company engineer and ensuring stocks of peripherals are available.
  • Maintain an efficient filing system ensuring all information is filed accurately and promptly.
  • Prepare papers as requested.
  • Retrieve Medical records and update tracking system.
  • Support other staff as requested in a professional manner with various administration duties.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.