Administration Apprentice

Administration Apprentice | Spire Little Aston | Full time | Permanent contract | Excellent benefits and training

Spire Little Aston Hospital is looking for an Administration Apprentice to join us where you will support reception and patient bookings. This is an apprentice position meaning training for the position will be provided

At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.

The Role

You’ll play a key role in delivering a smooth patient experience, including:

• Welcoming patients and managing front desk enquiries
• Booking and coordinating appointments using internal systems (SAP)
• Handling calls and emails from patients, consultants, and insurers
• Supporting patient admissions and ensuring all documentation is accurate
• Liaising with clinical teams and external stakeholders
• Maintaining confidentiality and accurate records at all times

Who We’re Looking For

• Confident communication skills and a professional approach
• Strong organisation and attention to detail
• Comfortable using systems (SAP or similar is a bonus)
• Ability to work independently and adapt in a busy environment

Working Hours: Monday to Friday 9am – 5pm

Contract Type: Permanent

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Save an average of £50 per month with our free onsite car park

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

For us, it's more than just treating patients; it's about looking after people.