Admin Supervisor

Job summary

We are looking for an enthusiastic and motivated Band 4 Admin Supervisor to join the East Community Mental Health Team. The role will mainly focus on providing administrative support to clinical teams, facilitating their work and ensuring smooth operations. Line management of administrative staff, including performance management, training, and development. Allocating tasks and workload effectively within the team, taking into account individual skills and capacity.

Establishing and maintaining efficient administrative processes and procedures, ensuring compliance with policies and standards.

This is a front facing role and would be required to work with the team at Bitterne Park Medical Centre. You will need to be able to remain calm in a busy and dynamic environment, you will also need to use your initiative to formulate and implement solutions where needed.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

Main duties of the job

This is an exciting and challenging role for a self-motivated individual who can demonstrate good leadership and organisation skills, be friendly and flexible in their approach, be able to communicate effectively with staff, patients, and other stakeholders.

You will need to work accurately to deadlines, sometimes under pressure, use your own initiative, and be able to prioritize workloads, addressing administrative issues and finding solutions to ensure smooth operations.

You will provide a range of administrative functions, be responsible for identifying areas for improvement in administrative processes and implementing changes to enhance efficiency and effectiveness.

To provide cover for administration staff within the Team and to support the wider administration service with cross cover arrangements as and when required.

The successful candidate must have excellent time management skills, have a good knowledge and understanding of IT systems, managing data and information, ensuring accuracy and confidentiality.

For full job description, please see attached supporting documents.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

• Date posted: 20 July 2026
• Pay scheme: Agenda for change
• Band: Band 4
• Salary: £28,392 to £31,157 a year Based on Full Time hours
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 348-SSW-11852
• Job locations: Bittern Park Medical Centre, Thorold Road, Southampton, Hampshire, SO18 1HZ, United Kingdom

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.